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  • Unable to add 6th Company Database in Sage 300 2022 Advanced Edition Database Setup

    Hi friends, I have a strange issue at a site operating Sage 300 2022 Advanced with Product Update 7 installed. I am receiving the "Cannot create the database profile." error when attempting to add a 6th company database into Database Setup - irrespective…
  • uninstalling Sage x3 V12 and installing V11 on the same server

    We are removing V12 from the server and installing V11 on the same server. The procedure we followed to remove V12 is listed below: 1. Unpublishing and unconfiguring the web services and print servers when they are not set up on the specified system…
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Unhandled Exception Error number 0x80040702 Description: Failed to load DLL: a4winst Setup will now terminate

    Hi, I hope you and your family doing well in this pandemic situation. I am doing a course in udemy on Sage300erp and I face some problem. course link: https://www.udemy.com/course/sage-300-erp-installation-and-setup-guide-for-beginners/learn/lecture/1757264#questions…
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…
  • Activation Key Code

    Hi there, I am having troubles with my registration info that was sent to me. The email that was sent to me from Sage regarding my registration info has errors and I cannot use the activation code. This is the info that was sent; Company name: Graham…
  • I am getting an error message while installing Sage 50..

    FormerMember
    FormerMember
    I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed? Do you want to continue the installation? Yes or No" I have tried uninstalling to start over, but it won't allow…
  • Installation of 2019 on a laptop Win 10 , will not run Sage50 2019 Application error 0xc0000022

    Hello, was trying to add Sage 50 CA on a laptop with Win 10(and a working copy of Sage 50 2018 and 2014) , originally, installation was failing to complete install of Microsoft Visual C++ 2012... I Installed Microsoft Visual C++ manually from Microsoft…
  • Installation Question

    I am an IT tech and quick question regarding Timeslips 19 as I am new to installing and setting it up. I created a Hyper-V server which has a C drive for programs and D drive for Data. I created this way to seperate files from programs. My question…
  • Why can't I open company files after updating to 17.1

    FormerMember
    FormerMember
    After successfully upgrading sage 300 to 17.1 on a server, I go through the process of updating the company files from 15.1 without any issues. I can open all files except the main file and I get an error saying that " upgrade cannot continue due to consistency…
  • Is MS Office required on the server for Sage 500?

    FormerMember
    FormerMember
    I have inherited a Sage 500 (7.4) system and the server has MS Office 2007 installed. Is this a necessary component of Sage 500 or can Office be uninstalled? I know it is old, let's not get hung up there. I am working on vulnerability remediation and…
  • Error message while installing Sage50 2017 regarding Microsoft Visual C++

    I am installing Sage50 2017 as I am upgrading our system from version 2013. I have installed version 2015 and that install went smoothly. As I began the 2017 installation, I got the following error message, "The installation of Microsoft Visual C++…
  • installation 2016 Server 2008

    We were really hoping to stick with a 2008 box for the Accpac install. Did we miss our window of using 2008 by a version or two or are we long done with those versions? We're also looking at the possibility of using server 2016. Is there any chance…
  • What size/resolution logo for Maintain Report Formats?

    Hi - I need to change our logo on our internal reports (Through Maintain Report Formats) and the last time I did it we were worried about Y2K.... What are the recommended sizes in Pixels and/or Inches for the JPGs?? Our logo is approximately 1…
  • Installing an older version on Windows 8 PC

    If you recently got a new computer running Windows8, like me, you may have trouble installing older versions of Timeslips. Here is a fix that worked for me. My original installation CD was for Timeslips 2010. When I first attempted to run the installation…
  • Borland Database Engine file 'IDAPIxx.DLL' missing

    Hello, I am in the process of attempting to install Timeslips 2015 and the installation process stalls at a point where I am notified that the BDE file is missing. I've have followed a couple of threads regarding this problem and have reinstalled the…