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  • Issue with the update since upgrading

    I have tested this in completely separate workspaces (different clients, different provinces, different computers) and am getting a similar result. V 25.3.84.0 - Canada In enter credit card receipts; no vendor, but select a job; in the AP lines, enter…
  • Communication Manager won't start

    Running Simply Accounting 2012 on Windows 11, can't start the Communication Manager service, assuming it is corrupted. I have the original Install file and Activation code, can I simply reinstall? Will the data files be deleted?
  • SAGE 100 2020 closes on login

    Hello everyone, We are running into an issue where at random 2-3 users a day are not able to login to SAGE. They enter their passwords and the screen flashes and the closes. I've noticed that the module date is somewhere in 2015 when I catch a glimpse…
  • User sessions unexpectedly timeout or give "Fatal Error"

    There have been several issues raised recently whereby user sessions are giving intermittent "Fatal error" messages or are timing out even though the users are still working within Sage X3. Some of these sorts of issues can be technical, but some may…
  • Sage 50c US - Unable to View invoices

    Hi, I'm in the IT dept, and our accountants are reporting that they are no longer able to open invoices when they view the invoice of any kind the screen flashes for a second and then closes as if they didn't click it at all, no popup no warning. …
  • When changing forms windows explorer causes crash

    Whenever we try to open the windows finder inside sage in order to locate a different form, the finder crashes. This also happens with exporting and opening the windows finder. We are using Sage300 ERP 2014 on a windows 2008 server.
  • Sage 50 Clients Silently Crashing on Start Up

    Good Afternoon We are running Sage 2020.1 on a Windows 2012 server. We rebooted our server last night and started noticing our client machines would attempt to load Sage 50, but then it would fail and close with no error message. We can still boot up…
  • Tools > Options Crashing

    I've seen a recurring issue on several installations of Sage 50c v25 and v26, where the program will close to desktop if you try to access the Tools > Options screen. Has anyone else seen this issue or managed to find a fix for it?
  • Excel processes don't end after exporting report from Sage and closing

    Having a problem for the last few months. We go to generate a report and once its up, we push the Open in Excel button, it opens and we can view the exported report. The issue is once excel is closed, it doesn't close the excel process in task manager…
  • Single user's Email address crashing Exchange Integration

    We have had a strange instance where a user has been enabled for Exchange Integration, but as soon as they are, Exchange Integration crashed. Errors in the logs give things like, potential memory leak and unable to establish connection to Exchange Integration…
  • SageCRM crashes every hour during high load

    Hi everyone, Since Jan 2013, my SageCRM has been crashing every hour and more frequently during peak usage. I have tried restarting IIS service, restarting windows, network checks, virus checks, rootkit checks, DDOS checks and even changing the database…
  • All reports crash (SAGE Workstation)

    Hi Guys, Would a kind soul please help me ? Here is the case: I installed SAGE 300 2017 Workstation on a new PC running Windows 10 Pro. The only but about the installation was a warning message as follows: “There was a problem registering the…
  • Access 2016 ODBC / Sage Issue

    Hello. We are having a bizarre issue with Microsoft Office 2016 and an ODBC connection to Sage 100 Advanced 2018 ERP. We use a system DSN to connect to Sage from Access to run queries and reports not available in Sage and have been doing this for years…
  • Sage 300 2018 UI Container Error on Print Preview

    Installed sage 2018 Premium with PU2 on a server. migrated a customer from sage accpac v6.0. Data upgraded fine but if i try and print any report to preview the UI container error comes on. Windows Server 2016 with SQL Server 2014.
  • Sales Order total net or base/tax different from sum of item net values - System Crash on data check.

    Hi We have just upgraded from Sage 2010 to 2013 as a step to going to 2016 later in the week. After upgrade we ran check data, noticed several orders (and one credit note) appeared to have product content and totals that are different to what we entered…
  • User crashing to desktop when quick searching in suppliers module

    For no apparent reason yesterday, one of our users reported that they could no longer search the customer list using the quick search box at the top of the list. It either crashes instantaneously to the desktop, or the progress bar hangs (with no progress…
  • Bank Feed crashing in Sage 50

    Hi there, Having a double issue at the moment. Setting up a bank feed with Natwest (a trial in itself) and when I enter the details, and it actually manages to connect, it defaults to downloading the company owners personal account rather than the business…
  • Sage 50 Accounts Profession v24 crashes when clicking on Products and Services Module

    I am facing serious issues on Sage 50 Accounts getting crashed when I click on Products and Services module on the left panel? Some help will be GREAT!!! Thanks Amit
  • Payroll has been updated but reports don't work

    Hi, We have updated our Payroll system and now when we click on the reports button at the top of the application the application closes instantly Could someone assist? Thanks Nick
  • Sage 100 ERP 2016 - BI Generator Addin - Excel 2016 Crash - HP Laptop - Ultraslim Docking Station

    So I have a user with the following setup: HP Elitebook 840 G4 Laptop Windows 10 Pro (1709) HP UltraSlim Docking Station (D9Y32UT) 2 External monitors plugged into the dock Microsoft Excel 2016 (32-bit) (O365) Sage BI Generator Addin 1…
  • Sage 50 wont open/run after July Win10 update

    Sage times out, has to be manually killed ever since installing the July Win10 update. We've opened a support request for callback but they are clearly slammed. Has anyone found a workaround to get Sage 50 running again?
  • 2018 Sage 50 Accounting Keeps Freezing

    FormerMember
    FormerMember
    Over the past two days 2018 Sage 50 Accounting keeps freezing. After logging into the company I am greeted by the Customer and Sales screen. When clicking on any of the icons present, or using any sub menu item from the top menu bar, the screen goes completely…
  • Sage 100 Stability and auto-negotiate setting on network cards

    I am hoping someone else out there can chime in with some additional information. I have a customer who had a network switch failure and their It company supplied them with a loaner. After the loaner was in tasks that open a large number of files/channels…
  • Received a message that storage is full and cannot run sage 50

    FormerMember
    FormerMember
    i have a mac computer with virtual machine running windows so i can use sage 50. my problem is that i received a message that storage is full and cannot run sage. i cleared memory and lost everything, including sage with all my info. can anyone help me…
  • Sage 100 2015 Standard randomly locking on terminal server

    One of our end-users recently changed from a physical 2008 terminal server to a virtual server 2012R2. Randomly during the day Sage 100 will lock up whatever they are doing. You're only option is to kill the task through task manager then log back into…