Browse By Tags

  • Sage50 Newbie - Quote - Record

    Hi everyone, New & I have an error, "The estimate must have a quantity ordered. Be sure the Contract column contains an amount.", when I click "RECORD" button after writing up my quote for services. The "QUANTITIES" column is highlighted blue and am…
  • Runtime Error When Attempting to Access Employee's File

    Sage HRMS version 10.7059 (we do not use employee self serve) When trying to open the file of one specific employee, this error message pops up and I have to restart Sage. I can access other employees fine. What is causing the error and how do I get…
  • Error message on bank reconciliation: Record has been modified by another user.

    Hello, I'm hoping someone can help me with this issue. There is a deposit that, believe it or not, goes all the way back to 2016 on our bank reconciliation in Sage 300. I have attached a picture file showing the bank reconciliation and error message…
  • what does pervasive error code 54 mean and what do I need to do?

    what does pervasive error code 54 mean and what do I need to do?
  • Web API Bug in POReceipts with Additional Costs

    While the new ability to add a PO Receipt referencing an existing PO is a long awaited for feature of the Web API, the 2023 release has a bug that makes it impossible for us to use this feature. PO Receipts with additional costs incorrectly assigns…
  • PL_JournalPDFLog.M4T *** File discrepancy

    I am trying to apply the Sage 2020.1 update. During the update, when it scans for corruption it says that PL_JournalPDFLog.M4T has an ambiguous "file discrepancy" in it. The instructions say to simply Rebuild Key Files for any discrepancies, but alas…
  • Customer ID issue

    we have an issue with Sage around a "ghost" customer id. Sage is telling us that we have to totally create a new company and just move over beginning balances, but doing this obviously creates an issue with the history. We are hoping to be able to repair…
  • Duplicate Item Numbers

    Hello, I was wondering if anyone else ran across this issue and if so, how it was resolved. We have identical item numbers that appear when we search for an item in item inquiry and item maintenance. Selecting one of the item numbers results in…
  • Record: 0039359 missing from WORSDT.SOA

    We are using Sage 100 Standard ERP 2013 (Version 5.00.4.0) / SAGE 100 ERP Issue detail: when I click on Work Order -> Work Order Transaction Entry (Snapshot 1) -> it asks for the date and once I enter the date and click OK -> I get an Update Interrupted…
  • Error occurred when opening view

    When opening Common Services->Company Profile, the following error is occurring: Damaged data. Company Profile. Data dictionary is inconsistent. Error occurred when opening view CS0001. View 'CS0001' is not a valid View ID. Error occurred when activating…
  • Cannot alter table CSCOM error

    When opening a company, it shows the following error: Cannot alter table CSCOM error = 211. To try to resolve, I installed Sage 300 on a new machine and loaded a dump of the data. The error appears in the new installation also. I also tried replacing…
  • I can not advance to a new calendar year.

    Sage 50 2022.2, I have cleared all past years historical data, restored backup made in early Nov. (before installing 2022 upgrade) will advance to Jan. 1,2022 but backups made after 2022 upgrade will not. Advance Database Check gives an error and the…
  • issues after switching to Sage 50 Cloud

    Hello, Our company added Sage 50 Cloud to our subscription in May 2021 and we have been having a consistent issue and I can't seem to find much information on it. The issue is users will get a message saying: "The company must be closed in order to…
  • Job related PO Receipts getting the error "Damaged data. Receipt. Table PORCPH1 not found."

    Project and Job Costing (Job related) PO Receipts getting the error "Damaged data. Receipt. Table PORCPH1 not found.". All other PO receipts have no issues. Please help us to solve this issue. Our Version is Sage 300 ERP 2019 and Database is Sql server…
  • error #47 substring reference out of string in Sales Order

    we are attempting to delete a SO. we have successfully done so to other SO but this one item gives us an error #47 Substring reference out of string and we are unable to do anything.
  • Sage 50c US - Unable to View invoices

    Hi, I'm in the IT dept, and our accountants are reporting that they are no longer able to open invoices when they view the invoice of any kind the screen flashes for a second and then closes as if they didn't click it at all, no popup no warning. …
  • Sales Orders are disappearing during the "get EMV" process

    This is happening after our sales associates are done creating the sales order and have already clicked the EMV button, and swiped the card, then when the go back to click the "Get EMV Pmt" button, the sales order is gone. The credit card processes fine…
  • Need some help with possible data inconsistency

    Hi Everyone :), First time here so please go easy on me. I am in charge of IT at this institute and yesterday my CFO called me and said that the accountants told her about a wrong entry that has been made couple of years back (3). the entry is…
  • HELP! Timeslips Errors

    FormerMember
    FormerMember
    I am trying to support a client running Timeslips 2006 (I know, I know), and he is received error messages when opening the program: "your database has an error in an index file. This is not dangerous to your data and can be easily corrected"...and so…
  • Urgently need assistance with a Business works 2011 data corruption

    I have a client who I just started with. They are seeing lots of issues which look like bad data corruption. The previous guy recommended they reboot the server whenever things hung up, so I think whole batches of data have been lost. BW still functions…
  • Sage 100 BoI corrupt records with extended ascii

    We're currently on Sage 100 2014 (Non SQL) and we're currently running into the issues where we are being sent names containing certain ranges of extended ascii characters. For now, we are going to limit ourselves to the first 127 in the ascii table…
  • Providex ODBC Invalid Date - Corrupt Date?

    Have an issue with what I believe is a corrupted date value. It resides in purchase order detail required date and PO header PO date. Running the open order report on "required expire date" for date greater than 12/30 will result in "Vendor Code 9"…
  • Rebuilding Key Files

    Once every 1-2 weeks I rebuild all sort files and am wondering if I should also be rebuilding the key files? Is there any risk/downside to rebuilding the key files? Also, when I am running the utility do I want Integrity Check and Optimize File checked…
  • Key File Rebuild and Optimize removes all records.

    Our Sage 100 version 4.40 server had a few files fail the integrity test with either read or write errors. I selected OK to rebuild them but now all the records are gone. The log file shows all the records were recovered. Is this normal? I can import…
  • Rebuilding Sort Files Automatically

    Once every 1-2 weeks or so I have to get in after hours to rebuild sort files, in our old business system a similar process was scheduled to run each night. Does anyone out there have a script or other method that would allow for scheduling a rebuild…