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I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…

I am trying to convert companies from Quickbooks to Sage 50. When it reaches the Loading step I get into an endless loop of error messages saying that I must log into Quickbooks. I log in and then the company file is open in Quickbooks and I must close…

Hi, I installed the 2020.2 update and converted 2 company files without issue. The 3rd one will not open, however. I had it open right before updating. When I try to open it, I am prompted to convert the file, then an error message pops up saying Sage…

Can I install the 1st January 2019 Sage 50 Payroll solutions Update R2018 without first installing the upgrade to R2019? I need to run a payroll this week and do not have time to install the full upgrade right now on the server and all the workstations…

Looking for advice/help on assisting a Client’s Bookkeeper on a Quickbooks to Sage 50 Conversion. Here is what we are doing: #1. Open Sage 50 Premium 2015 (Using Right-Click, Run as Administrator) (Have also tried Sage 50 2014 Accountants…

I recently got a new client who currently uses BusinessWorks. They want to convert to a different accounting software and were thinking of going with Sage 50. Does anyone know how easy (or hard) it is to convert from BW to Sage50...? Is it easier to convert…

Our Company stores our client data files on a windows server and we have never had any issues with updating older client files but now that we have updated to 2016.1 we can not update the file. When we try to update a file older than 2014 in either 2015…