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  • Customer Service Support Centre Closure Friday 17 July from 12h00

    Please take note that the Sage Business Cloud Payroll Professional support teams as well as the Product Registration team will not be available from 12h00 on Friday 17th July.

    While we are unavailable for this short amount of time there will be no telephone…

  • Customer Service Support Centre Closure Friday 17 July from 12h00

    Please take note that the Sage Classic, Sage Premier and Sage 200 VIP support teams as well as the Product Registration team will not be available from 12h00 on Friday 17th July.

    While we are unavailable for this short amount of time there will be no telephone…

  • Sage BusinessWorks support will be closed Friday 8/28 from 11:00- 2:00 PST (2:00pm-5:00pm ET) for company meeting.

    Support will be closed from 11:00 - 2:00 PST, for assistance:

    Visit Sage City at sagecity.na.sage.com

    1. Find assistance from other product users by posting your questions on the forums
    2. Search the blogs to see if your issue is a common call generator
    3. View…
  • Support Center Closure: Monday, April 13, 2015

    Please be advised that the Sage CRM Support Center will be running with limited staff on April 13 from 10:15 to 11:30 am PT for a company-wide meeting. During this time, feel free to search our Knowledgebase for any issues or questions you may have.

  • Support Center Closure: Monday, April 13, 2015

    Please be advised that the Sage 300 ERP Support Center will be running with limited staff on April 13 from 10:15 to 11:30 am PT for a company-wide meeting. During this time, feel free to search our Knowledgebase for any issues or questions you may have…

  • Richmond Support Center Closure: Thursday, December 18, 2014

    Please be advised that the Sage CRM Support Center in Richmond will be closed from 3pm PT until end of day on Thursday, December 18, 2014. Some time zones may not be affected by this closure.

  • Richmond Support Center Closure: Thursday, December 18, 2014

    Please be advised that the Sage 300 ERP Support Center in Richmond will be closed from 3pm PT until end of day on Thursday, December 18, 2014. Some time zones may not be affected by this closure. 

  • Holiday Closures: Sage CRM

    During the holidays, the Sage CRM Support Center will be closed on the following days:

    • Christmas Day: Thursday, December 25, 2014 
    • New Year's Day: Thursday, January 1, 2015

    If you require support over the holidays, please visit the Knowledgebase for…

  • Holiday Schedule: Sage 300 ERP Support

    During the holidays, the Sage 300 ERP Support Center in North America will be closed on the following days:

    • Christmas Day: Thursday, December 25, 2014 
    • New Year's Day: Thursday, January 1, 2015

    If you require support over the holidays, please visit…

  • Upcoming Holiday Closures for Sage CRE *Please Read*

    The holiday season is upon us! With pies baking, gravy bubbling, and ham roasting, Sage CRE will be closed in observance of the following holiday(s):

    • Thanksgiving (11/27-11/28)
    • Christmas (12/25-12/26)
    • New Years Day (1/1/15)

    Take this time to catch…

  • *HOLIDAY CLOSURE* 11/27/14 and 11/28/14

    Sage CRE will be closed next week on 11/27/14 and 11/28/14 in observance of Thanksgiving. Normal business hours (6am to 5pm PST) will resume on 12/1/14.

    Be sure to visit our Support Knowledgebase and our Sage CRE blog in the mean time!

  • Support Phone Closure Tuesday Nov. 11th 11:45 - 12:45 Pacific

    Sage 500 ERP Support Center will be temporarily closed on Tuesday Nov. 11th from 11:45 am - 12:45 pm Pacific Standard Time for an all-staff meeting . We are sorry for any inconvenience.  Please use the knowledge base as a resource for self-help, and opening…

  • Richmond Support Center Closure: Today, October 23, 2014

    Please be advised that the Sage 300 ERP Support Center in Richmond will be closed from 10:30am-12:30pm PT (1:30-3:30pm ET) for a team meeting. The support lines will open promptly at 12:30pm PT (3:30pm ET). 

  • Richmond Support Center Closure: Today, October 10, 2014

    Please be advised that the Sage CRM and Sage 300 ERP Support Center will be closed from 10am-noon PT (1-3pm ET) for a company-wide meeting.

  • Richmond Support Center Closure: Today, October 10, 2014

    Please be advised that the Sage 300 ERP and Sage CRM Support Center will be closed from 10am-noon PT (1-3pm ET) for a company-wide meeting.

  • Sage 100 ERP Support Center closure notice: Oct. 14th, 2014

    Hi Sage City!

    Tomorrow we will be temporarily closing the Sage 100 ERP, Sage 500 ERP and the Sage X3 ERP Support Centers while we host our employees at the regular campus-wide meeting.

    The phone lines to the Support Centers for these products will close…

  • Sage 500 ERP Support Center Closure Notice: August 27, 2014

    Please be advised that on August 18, 2014 from 9:15 a.m. to 11am PT (12:15 p.m.-2 p.m. ET) our Sage 500 ERP Support Center will be closed for a company meeting. 

  • Sage 100 ERP Support Center Closure Notice: August 27, 2014

    Please be advised that on August 27, 2014 from 9:15 a.m. to 11am PT (12:15 p.m.-2 p.m. ET) our Sage 100 ERP Support Center will be closed for a company meeting. 

  • Richmond Support Center Closure Notice: August 18, 2014

    Please be advised that on August 18, 2014 from 9:45 a.m. to 11am PT (12:45 p.m.-2 p.m. ET) our Sage 300 ERP and Sage CRM Support Center will be closed for a company meeting. 

  • Sage ERP X3 Support Center Closure August 18

    Upcoming Sage ERP X3 Customer Support Center closures: 

    * Monday, August 18 from 9:45am -11am Pacific Standard Time (12:25pm - 2pm Eastern Standard Time)

    The support lines will be unavailable during these times due to scheduled company meetings.

  • Sage 500 ERP Support Center Closure Notice: August 18, 2014

    Please be advised that on August 18, 2014 from 9:45 a.m. to 11am PT (12:45 p.m.-2 p.m. ET) our Sage 500 ERP Support Center will be closed for a company meeting. 

  • Sage 100 ERP Support Center Closure Notice: August 18, 2014

    Please be advised that on August 18, 2014 from 9:45 a.m. to 11am PT (12:45 p.m.-2 p.m. ET) our Sage 100 ERP Support Center will be closed for a company meeting. 

     

  • Sage BusinessVision Support Center Closure - Wednesday July 23

    The Sage BusinessVision Support Center will be closed on July 23/2014 from 1:00pm - 2:30pm ET for a company meeting. 

  • Sage 500 ERP Support Center Closure Notice

    Please be advised that on July 23, 2014 from 9:45 a.m. to Noon PT (12:45 p.m.-3 p.m. ET) our Sage 500 ERP Support Center will be closed for a company meeting. 

  • Sage 100 ERP Support Center Closure Notice

    Please be advised that on July 23, 2014 from 9:45 a.m. to Noon PT (12:45 p.m.-3 p.m. ET) our Sage 100 ERP Support Center will be closed for a company meeting.