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  • Refund of prepayment

    I made a prepayment to a vendor and recorded it. However, the vendor has now refunded the amount back to us. I'm not sure how to account for it at the moment, but the refunded amount has been deposited into our bank. any guidance?
  • How do I Delete complete vendor, purchases and payments to start over.

    How do I Delete complete vendor, purchases and payments to start over. I added a new vendor Jan 1, 2024 and added purchases (pay later) and then payments. For some reason it is not working out and I want to delete the whole thing and restart. Can this…
  • Changing Effective dates when running a Job.

    When we run a job nightly for IRP do we need to change the effective and cutoff dates every day or does it change automatically somehow?
  • Adjusting Journal Entries

    I created a job invoice last year, but the total amount invoiced is less than the actual cost. Unfortunately, since the year 2023 has already ended and the financial statements are being finalized, I cannot make any changes to that year. The CPA suggested…
  • fixed assets

    First time on here... How do I adjust the value of fixed assets? Specifically, the value of land and buildings owned by the company. Thanks.
  • Payroll corrections can you change/edit a comleted pay run?

    Ran a pay period with the new update, should have counted as december 2023 but instead put it into the new year so there are deductions that shouldnt have been on there and cpp.
  • Transfer history in a GL Code to a new GL.

    In the General Ledger, I would like to transfer history in a GL Code to a new GL. The new account will not have been used before, just trying to clean up the books. Is there a way to do this?I have looked at Utilities/Change accounts, but am not sure…
  • Paycheque Entitlement Adjustment

    I track employee entitlements - vacation and sick days, and OT hours. I adjusted a previous paycheque, to correct an entitlement entry, then realized that employee had another entitlement change. When trying to adjust that employee's paycheque again,…
  • GENERAL LEDGER

    MESSAGE RECEIVED JE DATA ENTRY FILES ARE IN USE, UNABLE TO UPDATE HOW CAN I CORRECT
  • Negative quantities for Sale Order.

    We have 2 items in our inventory, that show an SO for a negative amount. I cannot find an orders that have negative amounts and no orders that match the quantities. For example, we on hand 110 units of product A with SO of -15 and an available inventory…
  • What is the best way to intercompany an AP credit from one company to another company?

    We have multiple companies that ultimately rolls into one set of financials. Company A accidentally paid invoice #1 for $100.00 when invoice #1 actually belonged to Company B. Company B also received and paid for invoice #1 already. Company B wants to…
  • returned item shows as received on PO

    I have a PO with returned item still showing as received. 15 ordered, 20 originally received, 5 returned, 15 invoiced The PO shows the goods receipts for the 20 and (5), GLs are debited and credited as expected and inventory is correct. However, the…
  • Edit PO Quantity Ordered Without Reversing Receipt of Invoice

    Hello everyone, I was wondering if it is possible to edit a PO quantity ordered in the lines tab without having to reverse the receipt of invoice. From everything I learned, I always thought we had to create a reverse receipt of invoice first, then…
  • Voiding a Posted RMA?

    Is there any way to void an RMA after it has already been fully posted (RMA entry and Receipts entry completed, picking sheet generated, invoice generated, Daily Transaction Register run). I am still learning the RMA system and have made a few mistakes…
  • RETURN AND ALLOCATIONS

    I don't work in shipping but I had a shipping question brought up to me. We have a customer that placed a rather large order. They notified us that they made a mistake and ordered too much of one item. To avoid a ton of work, I did a return of just the…
  • Inventory Adjustments - Profit Margins

    Hi Everyone A purchase order was received in with a higher unit costs than it was supposed to be Sales orders were processed and updated Found mistake did a return of good and re-received at the correct unit costs How do I now fix the profit margins…
  • Over Invoiced PO

    There is a PO in my system where everything is completed, but it shows as a backorder and says ***over invoiced*** on the open po report. Any ideas on how to get this to a completed status? Thanks, Dan
  • Payroll Tax Remittance

    My starting balance is incorrect in my remittance summary. I tried to adjust the payments part so it would zero it out but it didn't clear it out. How can I get it removed or adjusted?
  • Adjusting journal entries for previous years

    Help! I just noticed that on my review from the accounting firm they have indicated that I need to make journal entries for previous years to resolve the note on the year end adjusting journal entries sheet to address the comment "To record PY AJE not…
  • Vacation accrual adjustment for 2022 after the calendar year end is rolled over and T4's have been filed

    Hi Everyone, Hoping someone here can help put my mind at ease on what I believe I need to do. I have discovered that two employees should have had their vacation accrual % increase as of last September. I know to do this I simply need to correct the…
  • Error Message when using Delete/Change Items

    I am getting this error message when I am going to rename these items. Has anyone every encountered this? I've never seen it before.
  • Delete Change Items in BOI

    Is it possible to do this? I've been able to populate the IM_DeleteChangeItems table using BOI, but I can't figure out how to actually apply the changes to the item codes using BOI. If it's not possible that's okay, but please let me know if that's…
  • Physical Count Situation

    Hey All, I saw this post https://www.sagecity.com/us/sage100_erp/f/sage-100-distribution-manufacturing-and-internet-modules/94349/you-cannot-proceed-with-unposted-data-in-physical-count-entry , but I want to elaborate a bit to see if I can find the…
  • ZERO COST WAREHOUSE?

    USING SAGE 100 ADVANCED 2021. Is there a way to create a warehouse that does not apply any unit cost to an item? we want this new warehouse code to hold items that will eventually be replaced by the factory. so if we receive a container full of…
  • Serialized device floating in limbo.

    I was in the middle of Transferring two Serialized Devices from one Warehouse to another. While in the middle of this sage crashed. Now when I go back in the devices still say they are in the same warehouse but they are not available. How do I fix this…