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  • AR Invoice Adjustment not reflected in GL

    Hello, I posted an AR invoice to the wrong customer, so I went back in to Invoice Data Entry and adjusted the invoice to 0, using the same miscellaneous item codes. I then posted the invoice to the correct customer. The two GLs involved are only showing…
  • SAGE 300 CUSTOMER NUMBER CHANGE ERROR

    HI, I have used customer code change. Most of the codes have been changed succesfully. However I have gotten this error on some customers. Any help will be highly aprecciated A/R Customers: 3C0002 to 7C0001, Critical Error: [54353] unknown error…
  • How to correct duplicate Misc. Cash Receipt entry

    The same Misc. Cash Receipt was entered twice, on different dates. Since it was not payment towards an AR customer account, how do you correct the duplicate entry?
  • Qty committed to sale

    Hi Support, We have a client who used to use VM Service manager. which was linked to inventory and order entry. they have identified some items that have Qty committed to sale because of VM service manager. the items are old and need to be written…
  • Cost decrease adjustment is not reflecting in Location details.

    We adjusted one of the item cost (cost decrease), but it is not affecting in location details. Inventory movement and Stock transaction report is showing correct figures. How an i solve this issue. In ICILOC table i saw Qtyonhand is 11 and Qtyshnocst…
  • Returning items to inventory

    Hello, I have a few items that were capitalized some time ago that need to be returned to inventory. I am unsure how to do this. How can I move them back to inventory and have the original cost associated with each item? And how can I adjust the accumulated…
  • Year End Adjustments - Corrections to A/P or A/R

    My accountant has requested a series of Adjusting Journal Entries, including adjustments to Payable and Receivable Accounts: Here is a sample: 31/12/14 Accounts Receivable XYZ Inc - Account No. 1205 - Debit - 7592.20 31/12/14 Accounts Payable -…
  • Reversing Old Invoices

    I am currently trying to reverse older invoices as opposed to writing them off to bad debt. I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because…