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  • How to correct duplicate Misc. Cash Receipt entry

    The same Misc. Cash Receipt was entered twice, on different dates. Since it was not payment towards an AR customer account, how do you correct the duplicate entry?
  • How do you record a merchant account chargeback?

    I tried searching for answers to this issue, but was surprised to find that nothing addressed this not uncommon issue. We had a customer that was invoiced for a purchase and paid with a credit card. It turns out it was a fraudulent credit card. Recently…
  • Year End Adjustments - Corrections to A/P or A/R

    My accountant has requested a series of Adjusting Journal Entries, including adjustments to Payable and Receivable Accounts: Here is a sample: 31/12/14 Accounts Receivable XYZ Inc - Account No. 1205 - Debit - 7592.20 31/12/14 Accounts Payable -…
  • Reversing Old Invoices

    I am currently trying to reverse older invoices as opposed to writing them off to bad debt. I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because…