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  • electronic billing -- third-party processor reduced our payment

    Our new third-party processor cut out $210.00 of fees we billed on our first electronically generated bill. Is there a "standard" out in the world about how to handle this situation? Do we go ahead and approve the original bill, then show CREDITS on the…
  • A/P Deleting open invoices

    I have several open invoices from prior years that are also related to jobs that are now closed. How do I delete or void these so that they no longer show on my open invoice register? I cannot enter a credit memo to zero them out because the job is closed…
  • Reversing Old Invoices

    I am currently trying to reverse older invoices as opposed to writing them off to bad debt. I am able to pull up the old invoices, but upon clicking the "Reverse Invoice" button I receive a message that says "The transaction cannot be adjusted because…