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  • Year-End Wizard Begin Close (Not Responding)

    I am running the year-end wizard and once I had hit the "Begin Close" button after saving a back-up, the program has gone non-responsive. Although it is Not Responding, the Task Manager shows it as using some CPU % and after talking to the support team…

  • New for Payroll year end 2022 – Chat to Pegg, your virtual assistant

    Chat to our new and improved virtual assistant Pegg. Pegg can take you through each of the year-end steps, including: How to install the year end update How to Complete the tax year …and… How to set up the new tax year. Find Pegg on your…

  • Catch-ups for multiple year ends

    Hello, I've come back to work doing bookkeeping and I have two clients that need their bookkeeping records caught-up, both use Sage 50 Premium (2022). Their accountant told them to get Sage Accounting, wouldn't have been my choice given the restrictions…

  • Removing terminated employees - Pastel Payroll 2022

    Hi, My client uses Pastel Payroll ver 2022 update 2d. I don't normally use this system, so am in the dark... We need to remove terminated employees from the payroll to create space for the new employees. After doing the year-end rollover, they are…
  • Need help? Here's our top 5 tips for the 2021 update & year-end season

    Need help? Here's our top 5 tips for the 2021 update & year-end season

    Updates are in the air and coming to a Sage product near you. It's a tough job to keep data secure and software packages compliant and online. To keep fires manageable, here are some pro tips for approaching year-end and your software updates. TIP…

  • IRP5 - transferred employees

    Good day I have 2 companies where I transferred 4 employees from one company to a other. But now I have a problem on my IRP5 run. The PAYE (4102), UIF (4141) & SDL (4142) amounts doesn't count up to the Total Tax, SDL and UIF (4149) code. What did I…

  • Switching to Sage - how to enter historical vacation pay.

    Hi there! It is our year-end and I am switching from manual bookkeeping to Sage. We have residual 2020 vacation pay owed to employees. I have created employee records, but need to enter the historical amounts of vacation owed to each employee. I thought…

  • Posted on date - year end

    Hello, Hoping someone can shed some light! I've ran our year end and our accountant has ran through, our figures matched....a query came through from a colleague and it transpired that there were some invoices missing from the sales total. On further…

  • Year end data

    I have the 2014 Sage 50 Pro Accounting Canadian Edition. It will not let me move to the new year. I keep getting this message " error occurred while moving current year's data to last year. As a result, the new year could not start." Does anyone know…

  • Financial Year End approaching? – We’re here to support you

    If your financial year end is just around the corner, we’ve a wealth of support material to help make it a smooth and simple process: In Ask Sage, we have a very popular financial year end guide . Why not bookmark it now for reference when you need…

  • 2017 P&L Numbers are Incorrect After Running End of Year for 2018

    FormerMember
    FormerMember
    Hi Everyone, We ran End of Year on 12/31 and the process froze and broke something so we restored the backup that we took before we ran the wizard. The strange thing is that some of our 2017 numbers are off and I can't see how it correlates. Last years…

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