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  • Fiscal Year End Change Date

    Hello! We are changing our fiscal year end to March 31. However, before this change was decided upon there were transactions made in Sage past that date (all the way to December 2024). Is there a way to reverse those transactions to change the date…
  • CPP calculating incorrectly for 2024 payrolls

    I've checked on 5 different databases/servers/installs and none of them are calculating the exempt amount from the CPP. I have checked it against the CRA payroll calculator and my manual calculations. The workaround for now was to change the cheque…
  • Year-End: Print W2s before or after closing payroll?

    I'm finding contradicting information for when to process and print W-2s while reading all of Sage 100 Contractor's year-end checklists, guides, timelines, etc. I know that you need to install the year-end tax and software update before doing either…
  • Entries to prior year Balance Sheet and Retained Earnings are not updating to my current year TB

    Hi, I have made a couple of entries to retained earning and other balance sheet accounts in a prior year (2022). I can see that the entries have posted correctly in account history but they are not showing up on my trial balance. I believe it is something…
  • How to Input a Grant?

    I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…
  • AR module disappeared

    Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…
  • Change of Year End

    Our company has decided to change year end to September 30 2023 rather then Dec 31. There were transactions into the following months that I reversed but the system is not allowing me to change the Fiscal Year End as its showing the latest transaction…
  • Sage 100 Advanced ERP 2013 (Version 5.00.4.0) – Closing Prior Periods

    My company is operating on Sage 100 v. 5.00.4 and appears to have not closed periods in any modules for several years (both via word of mouth and staff members’ inadvertent postings to prior periods). Although I was able to find some resources in Help…
  • Fiscal year Close skips a full year

    when i performed a new year process to close the 2022 calendar year to roll to the 2023 calendar year, the current year skipped from 2023 to 2024 (January 1 2024 is the new year). This is before closing 2022 year: When i force the year end date to…
  • data integrity amounts do not match,

    my AR outstanding today is $396,2029.27 on the data integrity screen the AR balance says it is $41,975.09 , the unpaid invoices says $396,029.27 that is exactly what is outstanding, how do I fix this, no journal entries have been made to change anyth…
  • Removing Closed Jobs

    Hello, I am wanting to know the ins and outs of removing jobs with closed status when archiving the company file. 1. Can you remove closed jobs that still have an A/R balance? 2. Can you remove closed jobs that still have A/P balances (retainage…
  • Is Payroll v2.23 required for running Payroll year end?

    It's kind of short notice for trying to get all of our Payroll customers notified and updated. What will happen if they try to run Payroll Year End without installing v2.23?
  • ETR Efiling W-2 grid Box 12 Code D amount total does not match Box 12a on W-3 figure

    Efiling through Aatrix, Box 12 Code D total for all employees does not match what is in W-3 Box 12a. The amount in the grid is more than what is on the W-3. Anyone experienced this issue? Thanks