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Hello, im trying to add a user into our test endpoint and im getting this error Sitemap loading failed Create session error : No X3 user matching in this endpoint for 'USER' I can confirm I have added the user to the endpoint. any suggestions?

We are getting an error when trying to "Update Data from Sage CRM" in the Sage CRM Sales Lite App. One particular user logs into the application on his iPhone, clicks the Update button and gets the following error: Download Error Could not connect to…