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  • "Method Not Found" on Release 6.1b when priniting UI19 Report

    Hi We receive the "Method Not Found" on Sage Premier Release 6.1b when priniting UI19 Report report. Do you have a patch file for this error?
  • Message

    Can I borrow while I'm waiting for my uif to be paidout?
  • UI-2.7 PRINT FROM VIP CLASSIC

    I see that SIMPLE PAY can print UI-2.7's Can VIP Classic do that? Thank you
  • UIF submission electronic file

    Since 25 May 2023, when we try to send our electronic file generated by VIP for the UIF submission, we receive the following message from UIF: Dear Client, Your e-mail has been received. This is an automated message. Please do not reply on this…
  • Streamlining your monthly UIF declaration

    Did you know that all registered employers are required to submit their employees' UIF returns to the Department of Employment and Labor by the 7th of each month? This can be done on uFiling, but as a Sage Paste Payroll user, all of this can be done…
  • Streamlining your monthly UIF declaration

    Did you know that all registered employers are required to submit their employees' UIF returns to the Department of Employment and Labor by the 7th of each month? This can be done on uFiling, but as a Sage VIP user, all of this can be done electronically…
  • Streamlining your monthly UIF declaration

    Did you know that all registered employers are required to submit their employees' UIF returns to the Department of Employment and Labor by the 7th of each month? This can be done on uFiling, but as a Sage Business Cloud Payroll Professional, all…
  • UIF Calculation incorrect - Site code: W36533

    Please see screen below for the UIF deduction amount and company contribution amount. For evcery employee it is 50 cents more. Why is this happening?
  • UI19 FOR EMPLOYEES WORKING IRREGULAR HOURS

    Why does the UI 19 form use the fixed monthly hours for employees working irregular hours. That causes to look like some people are paid under rate as the actual gross is used but the hours from the increase screen. This creates a problem. Can VIP…
  • UIF of a Resident Non-Executive Director

    I got a UIF problem on a non-exect director, the UIF department said we need to pay UIF for this person but the UIF on the payslip stays R0.00 so I not sure if they dont pay or if my master file is set up wrong
  • UIF Declaration files not being accepted by U-Filing for 2021

    Good day Is anyone aware or having the same issue where the Monthly Declaration files are not being imported into the U-Filing system. It has been intermittent with only July 21 - Oct 21 being present and the rest not. The new UIF Compliance Portal…
  • FTP registration

    I registered for FTP UIF password protected program but i havent had any feedback. Can anyone help me?
  • Ufiling not reflecting new limit from June 2021?

    Hi there - the payroll system from June utilises the new R17,712 threshold, i.e., R354.24 contribution on earnings > R17,712. On attempting to complete the Ufiling declaration for June I find that Ufiling does not reflect this increased amount and still…
  • TERS Benefit extended - Online submission template

    The Minster of Employment and Labour has extended the TERS benefit from 16 March 2021 to 25 July 2021. Click to read more TERS Benefit Extended Our Product Delivery Team have reviewed the TERS Extension Employer Letter dated 18 July 2021, and an updated…
  • TERS Benefit Extended

    The Minster of Employment and Labour has extended the TERS benefit from 16 March 2021 to 25 July 2021. Please click here to view the new Direction. Currently no new CVS template has been made available by the Fund for this application period and it…
  • TERS Benefit Extended

    The Minster of Employment and Labour has extended the TERS benefit from 16 March 2021 to 25 July 2021. Please click here to view the new Direction. Currently no new CVS template has been made available by the Fund for this application period and it…
  • UIF Maternity

    Good Day We have instances where employees goes on Maternity or sick then we claim from the council. during these times they still have there medical aid company contributions or sick pay contributions ect which is resulting in UIF during this time…
  • UIF Contribution Limit Increase Effective 1 June 2021

    The UIF contribution limit has increased to R17 712 per month effective 1 June 2021. Therefore, from 1 June 2021, the UIF contribution limit is aligned with the UIF benefit limit. Please click here to view the Government Gazette. FAQ: Q: Will…
  • TERS Benefit Extended - Update

    The Minster of Employment and Labour has published a new Direction. Please click here to view the new Direction. The changes contained in the new Direction are indicated in this original post in red: TERS Benefit Extended from 16 October 2020 to 15…
  • Sage Business Cloud Payroll Professional Support Newsflash April 2021

    Download the latest Support Newsflash
  • Sage 200c VIP, Sage Classic and Sage Premier April 2021 Support Newsflash

    Click here to download the latest Support Newsflash
  • UIF Contribution limit increase - postponed until further notice

    The Minister of Finance has published a Draft Notice where the effective date of the increase to the UIF contribution limit (R17 712 per month) has been postponed. No new effective date has been provided and will be a prospective date to be determined…
  • TERS Benefit Extended from 16 October 2020 to 15 March 2021

    The Minster of Employment and Labour has extended the TERS benefit from 16 October 2020 to 15 March 2021. Please click here to view the new Direction. The Fund has created a new template with one change to column O (Remuneration for Work Done or Work…
  • Budget Speech 2021 Update

    The following information has been published/updated: UIF contribution limit increase: The Minister of Finance has published a new Draft Notice where the effective date of the increase to the UIF contribution limit (R17 712 per month) has been postponed…
  • UFiling Submission Error

    Good-morning, Has anyone experienced the error below when performing a bulk upload on the Ufiling website? "We are sorry but a service error occurred preventing the upload. Error Code: UFL3100." Their call centre is non-responsive...