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  • Import/Export tab on Customer Record

    I need to update about 2000 customer records so that they all have "This customer uses my item numbers on orders", checked off. Is there a way to do a mass record update to complete this?
  • What do the different Customer Types mean? Base...1,2,3,4,5?

    When looking at a Customer record, on the Invoicing Tab, the Customer Type has the choices of Base, 1, 2, 3, 4, 5. What are the meaning of each of the Types and where can I set these?
  • Customer Entry Transaction

    Good morning Does anyone know how I can view the entry transaction screen for customers? I can't seem to locate this in any of the setup function options (V11). Thanks!
  • ARCUS Email field length

    Hi All, I see that the email length in Sage Accpac ERP 5.6A only provide the length of (String *50). Which means only 50 characters could be entered. Since customer may have 2 or more emails, so i see we normally entered it as (for example : "email1…
  • Changing the FIFO dates in X3. Manually.

    Currently when product is received into X3 to any location it is tagged with a receipt date. This is the date that travels with the product and drives the FIFO order for each product. Is there a way to manually FIFO inventory to give more versatility…
  • Payment Voucher Print

    Hi All, I am facing this issue very often as I was unable to click 'Record' to print Payment voucher for one of the payment entry type and sometimes, with few transactions under this payment type as well. I am using V11 of Sage X3. I tried to set…
  • Making the Phase field in AR Invoice Distributions functioning

    I am trying to figure out how to make the Phase field in AR for Invoice Distributions functioning since clearly when setup originally that was not completed. I understand that this has to be done in GL > File > Company Settings > Custom Descriptions…
  • Timeslips 2016 Bill Preview

    When I generate bills and view them in "display" the entire bill does not show up....i.e. the number of hours, the hourly rate, and the charge on the far right of the bill. It prints correctly, but doesn't show on the screen. This has just started happening…
  • Customer retention

    Hi all, As anyone have setup customer retention? Thank you.
  • Warehouse Setup

    We have a warehouse that is not setup to track items at the Bin level - can this warehouse be changed to track at the Bin level?
  • Employee Hourly Payroll

    Hello everyone, I am currently having an issue with my employee payroll hourly pay, overtime pay, and additional with holdings. For some reason that spot is the only spot that changes my amounts and rounds them up. Example: hourly wage $12.50 and overtime…
  • How to increase the size of the navigator window and overall layout of timeslips with changing the entire computer?

    Hi all. We recently purchased a new computer with native 1920 x 1080 resolution. Without changing the resolution or setting the display to larger 150%(it's already at medium) how do I increase the size of the icons and windows? I am currently running…
  • How do I fix SEI connection issues?

    FormerMember
    FormerMember
    Users from one of are remote company locations can get to the https login page via the WAN and enter their AD credentials. Once the credentials are provided SEI never moves past the connecting screen. We are using AD authentication and the users who are…
  • Setting a Customer as Chargeable

    Our company has got over a hundred different customer accounts that are able to charge and pay later, and the rest of the customers must pay up front. Is there a way to separate or distinguish a chargeable group from a group that must pay up front? …
  • Assign Form Code by Customer

    Is there a way to assign form codes (invoices/picking sheets mainly) to different customers or customer types? We're considering upgrading to Sage 100 2016 and am wondering if it is a feature. I have seen some comments that it's available in other Sage…
  • negative amounts in remittance Payments Journal

    I began working for the subject company in October and continued to do payroll and remittances as it was done before. When I went to do T4's I noted that there was NOTHING in the Total Remittances field of the summary. Thought I'd try to correct this…
  • What size/resolution logo for Maintain Report Formats?

    Hi - I need to change our logo on our internal reports (Through Maintain Report Formats) and the last time I did it we were worried about Y2K.... What are the recommended sizes in Pixels and/or Inches for the JPGs?? Our logo is approximately 1…