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  • Sage 100 Client hangs when searching for an article

    Hello, We have a Sage 100 2019 (version: 9.0.6.5) and are currently experiencing the following problem with the merchandise management client. When I search for an article in a new billing document, the search crashes and hangs. I can no longer use…
  • Unable to add 6th Company Database in Sage 300 2022 Advanced Edition Database Setup

    Hi friends, I have a strange issue at a site operating Sage 300 2022 Advanced with Product Update 7 installed. I am receiving the "Cannot create the database profile." error when attempting to add a 6th company database into Database Setup - irrespective…
  • Demand in IRP

    Why doesn't the Demand in IRP Generation process take into consideration the units SOLD for items? It only accounts for the Projected demand - SO Quantity on open Sales Orders.
  • Sage 100 in Azure

    I am in the process of migrating Sage 100 on prem to Azure. I see this a a multi step process... In Azure: Will upgrade my on-prem Sage instance to latest version. Install Sage 100 on Azure Server (latest version) Overlay the new installation…
  • Changing Warehouse in RMA Entry

    I am attempting to change warehouse for an item in RMA Entry > Lines, but I am unable to change the warehouse of the item. Any Solutions?
  • Enabling Return for Items?

    We are testing items to return in RMA, but we are getting the notification that the item isn't setup for returns. Where can we enable this?
  • Row Level Permissions

    Hi, Can anyone advise how to increase a limit of row level permissions (Parameters --> Users --> Users --> Organisation) in user setup? It is set to 10 in my organisation and I need to be able to add more to some users. Thanks Ania
  • Price Level by Customer Maintenance

    I am trying to get into the setup option "Price Level by Customer Maintenance" but am receiving and error message. Is there somewhere where I can enable this option?
  • AP, Vendor Maintenance, Vendor No, Typing part of vendor name, Vendor Name Not There

    I'm using Sage 100 Standard 2020 (v6.20.1.0). In AP, in Vendor Maintenance, Vendor No field, I'm looking for "International Paper". I should be able to type "INTERN" in the Vendor No. field, and then I should see "INTERNATIONAL PAPER - ACH" appear on…
  • AP remit to address

    I never enter a remit address, but when i wrote check yesterday one of the checks had an address different from the main address. How could that happen?
  • Copying an Employee's Report Setting

    Hello, I have been asked to copy the Report Setting that a specific employee that is no longer with the company had created and to bring it to the main company's account. The reason for this being is that the company's account, for some reason, is printing…
  • How Do I Generate a PO for a One Time Purchase?

    I need to make a single, one tine purchase from a vendor we will not be using again. I searched in Sage City, Sage University, YouTube, and Google and found nothing. The lack of info is extremely frustrating...I've yet to find any source that can help…
  • What is the purpose of the following: Substitution product "Field SBSITM / Screen ITS [ITS]" VS Alternate product "Field RPLITM / Screen ITM2 [ITM2]" in "Product"

    Hello All, Can someone explain the reason for these two fields listed in the subject in "Products" screen. I've read the basic break down's from "F1" help, but we are looking for more real world examples and purposes of these two fields. Could either…
  • HOLD button in sales order entry

    We are trying to get our receivables under control and our IT department has helped so that our customers now go on automatic credit hold when they have invoices in 120 days. In our system, when a salesman attempts to open a sales order and the customer…
  • Sales Price List By Customer Shipping Address

    Is there a way to set up price lists by the customer's city, zip, or state? Currently I only see the Ship To Address, which is the address code, and not necessarily helpful since this doesn't reference the customers' zip, city, nor state. I'd like to…
  • Copying AR_PaymentType.M4T to another company

    Sage 100 Advanced We don't use Sage Exchange.Is there any harm copying a subject table to another company. I can't get the same payment options to show up using the AR/Setup Options, so I just copied the table. Call me crazy
  • Retaining history when changing item code

    Is there a way to change an item code or merge with a new item code while retaining the sales history from the original code?
  • Restrict an On Hold PO from being ROG

    Is there a way to restrict an On Hold PO from being received in ROG/ROI? New security on Sage 100c Advanced 2022.1 doesn't have such an option for "Override" or anything else I could find. SO has something, but not PO. Why wouldn't Sage make the same…
  • Written Down Value method configuration

    Hello, Can anyone guide me to configure the WDV depreciation method in Sage X3 V12?
  • Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • Disable Auto Increment for Lot/Serial Number Distribution in Shipping Data Entry

    Upgraded to Sage 100c Advanced v2022.1 with OM PU1 from v2019.2 Shipping Setup Options has Auto Increment disabled, but when distributing Lot Numbers in in Shipping Data Entry, the Auto Increment in the Lot/Serial Number Distribution window is enabled…
  • Sage 2022 Theme Misaligned

    Has anyone else noticed the themes in Sage 100 2022 Premium are misaligned? We use different frame colors by company. The cutouts for the minimize, maximize, and exit buttons on the top right of every screen are misaligned.
  • SMTP Configuration Question

    We are using Sage 100. We have some users that use the workstation app on their local machines and we have some users that connect to a Terminal Services box to run the workstation app. I recently configured SMTP on the Sage server. We require firewall…
  • OAuth Login Screen, Office 365

    Hello all, I constantly get a popup to log into my account with microsoft every time I try to test the Oauth email settings. When I do actually try to log in, the page fails as seen in below screenshot. Everything is filled in on the company maintenance…
  • Sales order UOM is different than SO Invoice UOM

    Customer orders in cases but need to invoice in pounds. Cases may or may not be exact weight, each case may have a different weight. Similarly, order from Vendors is in cases but are invoiced by the vendor in pounds. Again, case may or may not be exact…