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  • This customer often pays late. See the Advice topic "Handling Overdue Accounts" for suggestions.

    Hi All, I got This customer often pays late. See the Advice topic "Handling Overdue Accounts" for suggestions errors for creating an Invoice using SDK. This line of my code throws an error. => objSalesJournal.SelectAPARLedger(name); //set customer name…
  • Row Level Permissions

    Hi, Can anyone advise how to increase a limit of row level permissions (Parameters --> Users --> Users --> Organisation) in user setup? It is set to 10 in my organisation and I need to be able to add more to some users. Thanks Ania
  • What is the purpose of the following: Substitution product "Field SBSITM / Screen ITS [ITS]" VS Alternate product "Field RPLITM / Screen ITM2 [ITM2]" in "Product"

    Hello All, Can someone explain the reason for these two fields listed in the subject in "Products" screen. I've read the basic break down's from "F1" help, but we are looking for more real world examples and purposes of these two fields. Could either…
  • Sales Price List By Customer Shipping Address

    Is there a way to set up price lists by the customer's city, zip, or state? Currently I only see the Ship To Address, which is the address code, and not necessarily helpful since this doesn't reference the customers' zip, city, nor state. I'd like to…
  • Written Down Value method configuration

    Hello, Can anyone guide me to configure the WDV depreciation method in Sage X3 V12?
  • I need help with Web Service

    Hello, I need help with a web service request, when i try create a invoice with web service, this error appear: The user that if configured for the request is the "ADMIN" and the Web service is the type "Subprogram", but it also appeared in object…
  • Colorado Retail Delivery Fee

    In the state of Colorado there is now a Retail Delivery Fee. It is a fixed fee of $.27 per invoice whenever any of the items on an invoice are sales taxable. I have been unable to find a way to accommodate this fee in the Sage 300. Taxes could work except…
  • Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • Reimbursable expense - Descriptions missing when applying to sales invoice

    One station on our network is not showing the description for reimbursable expenses when applied to an invoice. The dollar amount of the reimbursable expense comes over but NOT the description. As a result the invoice shows a blank line with a dollar…
  • Invoice printing full comments

    So we're seeing an issue with our SO Invoice Printing. I had done my research and quickly found that we cannot sett defaults for STANDARD forms, so I made a new report setting with the intention of setting the default to "Full Comments" however there…
  • Positive Pay Bank File Definition - Separate Detail Lines per Column

    Customer's bank wants the Excel file generated with the check details to have each required field in a separate column. Does anyone know how to specify this within the Bank File Definition?
  • Production Scheduler Sage X3

    Hello, We have been using the Sage X3 with production scheduler and production scheduler is the most important tool for our operations and work order planning. Sage X3 version : Enterprise Management V 12.0.19 Production Scheduler : 6.0.2014…
  • Delivery Notes Report - default values

    Where do you assign the defaults for a report? Specifically, when I print the BONLIV report I want it to default the customer value from the record so that I don't have to change the parameter lines each time. Where do you make these kinds of default…
  • GL Codes in Vendor Inquiry don't show when I click on detail

    I upgraded to V2021 SP4 and since then I only get a one digit code when I click on detail to see the gl codes posted to on an accounts payable invoice entry. I used to get the gl codes. Keep in mind I went from 2019 to 2021. I can see the correct detail…
  • Creation of New Folder creation from user screen, unable to get full access?

    Hi All, I created a new folder from the front by using authorized Admin role access. But am not able to get full access rights to the newly created folder. it giving me an error while accessing the folder. needed suggestions on how to get full access…
  • emailing invoices

    Our other clerical says she can click on an email address within TimeSlips and an email form comes up so she can attach an invoice. When I Click on an email address, it always takes me to GOOGLE.com, not to an email form. Help?
  • Nice if 'PAC complete' could be on a line by line rule basis - believe would be much more versatile allocation and issue setup

    'Pac complete' as an overall function does not allow smaller units to break into larger units when needed for picking. Those smaller units need to be made manually available (or already available). Our orders need to be shipped in cases and pallets. Pallets…
  • Changing the FIFO dates in X3. Manually.

    Currently when product is received into X3 to any location it is tagged with a receipt date. This is the date that travels with the product and drives the FIFO order for each product. Is there a way to manually FIFO inventory to give more versatility…
  • Using/Understanding FIFO

    It seems that X3 defaults to some form of FIFO. Is there any documentation that goes into detail how to control this feature? A specific example of what we are trying to do that relates to full pallet product pulling. We have X3 set up to pull full…
  • How to add an access code to attach a file to a specific function?

    Good Afternoon, Initially, I created a storage volume on X3 and defined an access code for this volume, so that when a file was attached to that function, it automatically selected for the folder corresponding to the function. The result I got was,…
  • Windows authentication - Invalid windows user

    Client migrating to new server, Winsows 2019 with Sage 300 2020. Existing server is Windows server 2008, running Sage 300 2016. On the old existing server, Sage uses Windows authentication for many users. On the new server, when I try to change the…
  • Sage Timeslips 2018 - expense slips auto combining on invoice

    Good morning, I have two expense slips with the same description but different date and amount. When I print the invoice, Timeslips is automatically combining the two slips into one with the total of the two slips. Anyone know where to turn off that…
  • Payment Voucher Print

    Hi All, I am facing this issue very often as I was unable to click 'Record' to print Payment voucher for one of the payment entry type and sometimes, with few transactions under this payment type as well. I am using V11 of Sage X3. I tried to set…
  • Unmatch credit invoice for paid invoice

    We come in a case where the purchase invoice is paid. After a while decide to create Credit invoice. As long invoice was paid - it was matched with a capital letter. After the creation of Credit invoice - it was matched with a small letter. Is it possible…
  • Business partner settings

    Is it possible to limit a business partner to a company ? E.g. allow issuing an invoice for company #1, but block it for company #2.