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  • Unable to add 6th Company Database in Sage 300 2022 Advanced Edition Database Setup

    Hi friends, I have a strange issue at a site operating Sage 300 2022 Advanced with Product Update 7 installed. I am receiving the "Cannot create the database profile." error when attempting to add a 6th company database into Database Setup - irrespective…
  • Change AR Aging from Invoice Date to Due Date

    Our company has decided they want to change the AR Aging Invoice by Invoice Date to Due Date. Is there anything I should be aware of or need to run after I change the option? I would assume there is some utility I need to run that will recalculate the…
  • OLD Version Simply (2010) Acct Receivable stopped working

    I am still using the 2010 Simply accounting because it is standalone, offline. This Year - my accounts Receivable stopped working. If I create a PAY LATER customer, the invoice doesn't get a transaction # when I process it, and the balance owing doesn…
  • Row Level Permissions

    Hi, Can anyone advise how to increase a limit of row level permissions (Parameters --> Users --> Users --> Organisation) in user setup? It is set to 10 in my organisation and I need to be able to add more to some users. Thanks Ania
  • AR not following sequential numbering

    We did the update to 25.3.84, we archived payroll for 2023. Now I am trying to create AR invoices for our customers but it is not following the sequential numbering anymore. I am creating invoices today and usually after creating one invoice, the next…
  • 3-2 Receivable Invoice Numbers Incorrect and Out of Order

    How to get 3-2 Receivable Invoice numbers to autofill with 5 digit sequential numbers? It has started using 6 digits that we don't use.
  • Price Level by Customer Maintenance

    I am trying to get into the setup option "Price Level by Customer Maintenance" but am receiving and error message. Is there somewhere where I can enable this option?
  • Emailing Customer Statements

    Hello, We are having issues with the ability to email our customers their statements every month. It gives us a error message of, "Unable to send email via Outlook: Sorry, something went wrong. You may want to try again." It does then show up in…
  • What is the purpose of the following: Substitution product "Field SBSITM / Screen ITS [ITS]" VS Alternate product "Field RPLITM / Screen ITM2 [ITM2]" in "Product"

    Hello All, Can someone explain the reason for these two fields listed in the subject in "Products" screen. I've read the basic break down's from "F1" help, but we are looking for more real world examples and purposes of these two fields. Could either…
  • Can interest be charged only to certain customers?

    I was wondering if there is a way to charge only certain customers interest? We have some customers we wish to charge interest to, while other customers we don't. We have multiple people working in Sage at any given time, so it is a huge pain to jump…
  • Sales Price List By Customer Shipping Address

    Is there a way to set up price lists by the customer's city, zip, or state? Currently I only see the Ship To Address, which is the address code, and not necessarily helpful since this doesn't reference the customers' zip, city, nor state. I'd like to…
  • SO_ShipToAddress Ship To Code Modification

    Hello everyone, We are trying to merge similar customers in SAGE 100 2020, and we have discovered that ship-to addresses with the same shiptocode are being overwritten by the source shiptocode if they are identical. Is there any way to modify the shiptocode…
  • Written Down Value method configuration

    Hello, Can anyone guide me to configure the WDV depreciation method in Sage X3 V12?
  • Sage 300 2014 AR Receipt Entry numbering

    Hi Everyone, I have a client running on Sage 300 2014 and is facing challenges on AR document numbering. The system's AR Receipt document auto-numbering sometimes skip the sequence by a random number hence distorting the trail. Can anyone assist on…
  • Deactivating tax authorities

    Hi everyone, I started using an AP automotation software by Beanworks which is tied to our Sage 300 system. When I view our tax authorities within the Beanworks environment, it shows some tax authorities as inactive but when I go to the tax authorities…
  • Positive Pay Bank File Definition - Separate Detail Lines per Column

    Customer's bank wants the Excel file generated with the check details to have each required field in a separate column. Does anyone know how to specify this within the Bank File Definition?
  • Dimension Codes Not Flowing From Supplier Record to Supplier Invoice

    Common Data >> Bps >> Supplier, Financial Tab, Analytical Dimensions Currently only codes listed in AX1 flow through to the supplier invoice (Supplier BP invoices). How do I change the other dimensions to flow through to the supplier invoice as…
  • Production Scheduler Sage X3

    Hello, We have been using the Sage X3 with production scheduler and production scheduler is the most important tool for our operations and work order planning. Sage X3 version : Enterprise Management V 12.0.19 Production Scheduler : 6.0.2014…
  • Delivery Notes Report - default values

    Where do you assign the defaults for a report? Specifically, when I print the BONLIV report I want it to default the customer value from the record so that I don't have to change the parameter lines each time. Where do you make these kinds of default…
  • ACH Customer receipts

    Good morning, May I have your assistance. I would like to add a Payment Method for receive money. ACH or Wire Transfer to the customer receipts. Thanks, Ivette
  • Change Zip Code in A/R Account-Zip Code doesn't exist. Zip Code is in Library Master Setup

    Sage 100cloud Standard 2020 Ver. 6.20.0.1 (Zip Code in question 95037-Morgan Hill, Ca) When I attempt to change the zip code for a customer in the A/R Customer Maintenance module, I receive a message: Is this a new Zip Code? When I select No…
  • Creation of New Folder creation from user screen, unable to get full access?

    Hi All, I created a new folder from the front by using authorized Admin role access. But am not able to get full access rights to the newly created folder. it giving me an error while accessing the folder. needed suggestions on how to get full access…
  • Nice if 'PAC complete' could be on a line by line rule basis - believe would be much more versatile allocation and issue setup

    'Pac complete' as an overall function does not allow smaller units to break into larger units when needed for picking. Those smaller units need to be made manually available (or already available). Our orders need to be shipped in cases and pallets. Pallets…
  • Changing the FIFO dates in X3. Manually.

    Currently when product is received into X3 to any location it is tagged with a receipt date. This is the date that travels with the product and drives the FIFO order for each product. Is there a way to manually FIFO inventory to give more versatility…
  • Using/Understanding FIFO

    It seems that X3 defaults to some form of FIFO. Is there any documentation that goes into detail how to control this feature? A specific example of what we are trying to do that relates to full pallet product pulling. We have X3 set up to pull full…