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I keep putting my Serial number in -- typed, copied, triple checked it... nothing works. Please advise

I have multiple serial numbers that need to be entered for purchase receipts They are not in the warehouse where they can be scanned in. I am trying the import tool but keep getting an error message. HELP

need serial number to install the new version

Good Afternoon ~ My Sage 50 Accounting US Edition product has a download available for the 2024 edition; however, in going through the process to download that, it wants a serial number. When I input my current serial number, it doesn't work. I haven…

Problem: After clearing serial number qty from a shipment and making the shipment qty back to 0 and posting, the error message displays when trying to use the cleared serial in a new transaction. This operation will result in an invalid status of the…

We order Sage 50 US nearly 10 hours ago. I would expect some confirmation by email. We've yet to receive anything, don't have a serial key. We registered for the customer portal, which is barely functioning. Many of the pages load only the header with…

Using the Operations Management module in particular Field Service. When an item is serial valuation, there is a mismatch in the length of serial numbers in field service and inventory. In PO, SO, IM the serial # on the tier distribution is 15 characters…

I have added UDF's to the JT_Transaction Entry Dist table and added it to the Serial Distribution Panel in Work Ticket Completion. That works fine. However, I can't see how to map the UDFs to Lot/Serial Transaction History. Does anyone know the table…

I downloaded the software and sent in my registration at least 5 times and I am not getting the email with the Serial number and Key code. I've emailed and called Sage and keep getting hung up. I've already missed two assignments. Someone please help…

I have an item number that was serialized by mistake. Is it still impossible to change a serialized item to non-serialized? Thanks, Elise

I have a customer that is returning/exchanging a serialized item. Is the only way to add this SN back in through inventory adj? I would prefer to do it on the customer level for a "paper" trail. Thanks!

During Production Entry, the SYSTEM assigns Serial Numbers starting with the value in the Starting Serial Number field. In our situation the serial number is pre-assigned to each unit during the production process. So in Production Entry I would like…

Does anyone have experience with inventory distributions using serial numbers with a mask? ISSUE: Serial numbers used for inventory that has not yet been shipped out does not allow reuse and displays a message to notify the user, but if the inventory…

I am trying to assign a serial number that shows it is on hand, but when I try to assign it to the sales order, it is not available? How do I correct this? Sage 100 v.2017 v 5.40.1.0 Any suggestions on how to correct this would be appreciated.

I've identified a serial number that was reported and issued from the books in error. I now want to add the serialized inventory back to 'available' status. . I can easily adjust serialized inventory out with the use of a manual inventory adjustment assuming…

Just had a client start using Scanco Warehouse and are switching some items to serial number costing. Going great until they came across a manufacturer whose serial numbers are 25-30 characters in length! Sage 100 serial number field is only 15 characters…

Sage 300 ERP 2014 Advanced Edition Dear Support, The order of the serial transactions within the I/C Serial Number Inquiry looks sorted by DAYENDSEQ and ENTRYSEQ. However, the transactions initiated by I/C Module all are given the DAYENDSEQ = -1.…

I need some help getting Sage running again. I had to downgrade from 2016.0 to 2015.0 because the student version does not open files from previous versions (which we happen to have installed at College). Thank you!

So kind of Sage to insist I buy an upgrade in order to get a technical support contract because they no longer support Timeslips 2013 AND charge me full price, not upgrade price AND then not send me the serial number or activation code for the new install…

Probably a 1st grade Sage question I am asking, but we have Sage 2014 and are wondering if there is a setting (I cannot find it) in Sage to automatically assign serial numbers to only certain products in Sage. For most products, we enter the serial number…

Hello, I just bought a packaged version of Sage 50 US edition and after installing it on a pc it asked for online activation. After accepting the online activation it tried connecting to the server but then sent me a failure message about not being…

OK, the hoopla from about v4.3 on suggested that serial numbers were going to be a great addition. We read this to mean we'd be able to enter serial numbers for goods that we sell (on the items that have them anyway) as the items are invoiced. This is…