Browse By Tags

Since upgrading to version 25 I am unable to print statements, email them or save them as a PDF, it goes to do it but gets stuck on step 4 of 6 saying export to PDF. I have to close the computer down as I am unable to get off the screen. Help!

Hi We collect a MGD tax from our sites on a regular basis. These get imported on to a single nominal code 2107. I then pay the goverment this tax on a quarterly basis per site. It all gets a little complicated as the sites have different quarter ends…

Hi Everyone, I am desperately after some help. Our year end is 30th June. Our accountants have sent us over a " journal adjustment" sheet for period 30/6/18 Normally our bookkeeper would make these adjustments but she left at Christmas time. I am…

Hi, I am trying to work out how to revalue the outstanding Foreign Debtor account balances at the year end (the bank balances, we know how to do!)? Has anyone done this? We are new to Sage, when I spoke to Support, they told me that we would need…

We have over 60 recurring monthly invoices and we need to increase the price of the subscription. Is there a way to set up sage so we update a price list and it updates all the recurring items?

Hi, We do our stock take just before Christmas every year using the stock take options in products and services, we then do a product valuation based on the stock take for our end of year. The problem we have is that doing the stock take on sage…

Hi I am Michael, I work on the Digital Contact Team here at Sage, I also used to run the Premium health-checks for Sage 50 Accounts before moving to this team. When doing these i was flabbergasted at how many people had no idea about this amazing…

Hello I have taken on the very latest version 25 and am a touch typist, using Sage since the late 1980's. I find it slows me down having to take my hand off the key pad to go up to press the F3 key to pay in full. I have looked at the shortcut keys…

We're constantly adding to and improving the Sage Help Centre . The next topic to be added is the Construction Industry Scheme (CIS). If you currently use the CIS module in Sage 50 Accounts we’d love to hear your thoughts about what this topic should…

We set a lot of nominal code for individual events, but now we used project, so we want to hide those unused NC. Who knows Sage will introduce the new function of hiding unused NC?

Help - last night I managed to accidentally send an unknown quantity of old invoices out by email. As the emails are sent by webmail I had hoped to be able to log into that account and see a list of sent emails, but Sage doesn't put a copy of the email…

There is a swap icon at the top of the screen in both the customers and suppliers screen. Can anyone tell me what it is for ?

I am getting extremely frustrated with Sage since we upgraded to 50c Professional. We're having numerous issues but currently the main problem is Sage shutting down every time I try to email invoices. I have uninstalled all out of date Anti Virus Software…

My accounts programme refuses to open at all. I have uninstalled it and re-installed from my sage online a/c and still nothing. I had on Monday upgraded to v24 and had a few issued which I managed to sort out. The programme even opened this morning but…

I have just done a manual backup and I can see that it is a lot larger than the scheduled backups. I have the backup set to include all files. Is this something that there is a fix for? If not, then it doesn't seem to be worth doing the scheduled backups…

I have just installed the recent update V24 of Sage 50 accounts and am now experiencing problems with my Microsoft software. Is anyone else experiencing compatibility issues? I work locally from just one desktop PC.

Hi all, I am trying to find a report or list that shows me every single 'S2' that has been inputted on a sales invoice. Is this possible or there isn't a record kept of it? Many Thanks,

Hi! I have managed to edit the nominal code of a transaction that was reconciled for VAT and included in a past VAT return. Now both the cancellation of the original transaction and the corrected transaction are showing up as unreconciled for VAT. How…

I would like to customise the Sales By Product (Summary) to only show a select number of stock codes. They do not run concurrently in my product list. Is there a way to put the specific stock codes into the report so that it then produces it with…

Is it possible to change from Cash Accounting to Standard now for 1/1/18 even though I have input transactions on Sage up to today?

Hi, Is it possible to create a report which will export the data in the following columns? Order Date / Order Number / Account Ref / Account Name / Product Code / Product Description / Quantity / Price £ / Net £ / Trying to do this without…

Two customer invoices produced in 2015 on Sage do not show the correct data. The invoices are showing on the correct customer record but when I drill into them to reprint them for the customer, they are showing completely different data. One of them is…

I am a bookkeeper with sage 50c client manager, I want to be able to view Sage intelligence reports on my smartphone. I also want to ask if I give clients a user license on my Office 365 account can I restrict their access to only their Sage Data. When…

We have recently moved to Sage and I am trying to work out how to amend the net total of an invoice when Sage miscalculates by a £0.01. Our customer P.O's must agree exactly or they are rejected. How can I change the net total of the invoice to agree…

I am getting a message 'sagemetadataix.dta is in use' and this is preventing login to Sage 50. Any ideas how to resolve this? Thanks Shaun Joyce