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  • Missing Description/Comments Lines When Generating A Purchase Order From A Sales Order

    Hi, I am having an issue when trying to generate a PO from a sales order. We use all 3 of the lines available to write a description of our products. (Description, Comment 1, Comment 2). So when we generate a PO only the first line is transferred…
  • Download bob 50 data in various formats.

    Good afternoon ! Please tell me how to load data on bank statements in XLS or MLX format into BOB 50? Or in what formats is it possible to load data into the program? Thank you !
  • Financial Year End - Rookie Question

    Hi, Rookie Question, but how do I set the financial year to be 6th April 2023 - 5th April 2024? Sage is currently only letting me select the month and year only. Thank you Kind Regards, DXR
  • Why doesn't stock adjust if its been added to an invoice converted from a Sales Order?

    We raise invoices daily for our customers directly from the Invoice Module and experience no issues with stock adjustments. However today I've noticed that invoices generated from a Sales Order (normally raised from quotes issued), and where we later…
  • Email help for old version of sage

    Hi I don't know if anyone has some experience setting up and sending invoices and statements by email on a fairly old version of sage. We have recently upgraded our computer and moved over the sage software. To send statements on our old computer we…
  • Extract details from combined INVOICE field - Sage line 50 report designer

    Backgound on the challenge I am facing: A vendor sends us an import file that combines three customer data fields into one, separated by a ‘/’. (These are Unit No / Account No / Order Reference) This combined field is imported into our Sage Line…
  • Sage 50 Accounts V28 Data Corruption but no error messages or warnings

    I have a client company on Sage 50 v 28.02 running through RDA (have several but only one with this issue) Autoentry posted about 100 supplier invoices over today, the desktop sync is on our server, some of them were showing as posted on the client site…
  • Add credit notes to itemised chase letter

    Hi I would like to include credit notes on the reminder letter as it s only showing the invoice. Can anyone advise how i do this please Thank you
  • Projects & Departments

    Hi All, I am after some advice. We currently use projects in SAGE 50 for costing purposes. We have, in the past had 5 or 6 projects (installation of different energy saving measures) under one contract for which we have separated out the costs & revenues…
  • Hot topics this week

    Stay informed with this week's trending Sage Knowledgebase articles: Autumn Budget Summary 2021 Check which customer invoices are due Hints and tips when doing your VAT Return Health and Social Care levy Hide deleted transactions in Sage 50cloud…
  • Nominal Analyzer

    Hi, I have 7 nominal codes that appear in the nominal list, but not under any heading in the nominal Analyzer, is there any obvious reason for that? Any advice appreciated. Thanks
  • Sage 50 outlook emails showing as "please treat this as private". Can this be changed?

    When sending statements & invoices from Sage via outlook, the email generated has a little message next to follow up, showing as "Please treat this as private". Having scoured the web for this, the only info i can find is on changing outlook settings…
  • Why and how to avoid: Orders input by other users not showing immediately.

    Problem We have several users who look after sales and purchasing who are in different offices. Often, one user will input e.g. a sale; however, other users cannot see this sale immediately which can result in the sale being input again by another user…
  • Moving customer invoice issue

    Hi, I've recently moved a customer's outstanding invoice from one customer account to another - the issue is that in the original customer account the invoice has been marked as cancelled and is no longer showing as outstanding (as expected) but an…
  • Message Line on Reports - show message lines specifically on Reports (not Layouts)

    I have been asked to print out reports for meetings. This report specifically is for SOPS - printing out an itemised quote list. I usually enter an "M" Message line on the first line of every quote which I input the customer's enquiry reference. I sometimes…
  • Adding new Products

    Hi we have a new range of products that we want to add to sage. These will be in addition to the products that we already have on there. My question is if we import the new range via Excel will it overwrite the existing products? Thanks Jo
  • Nominal Ledger Activity Data import into Microsoft Power BI

    Hi, I am a Business Intelligence Developer in my company and importing data from Sage 50 accounts database into Power BI using sage ODBC driver. Nominal Ledger table has data at month level but now, our requirement is data at the invoice level. There…
  • Deleting transactions

    Hi Sorry if this has been asked before - I have had a look through the previous questions but can't find what I'm looking for. I'm not trained in accounts, I use Sage for our family-run business so apologies if I'm asking silly things :) When reconciling…
  • Anyone know of a simple way to get all PayPal sales/purchases and expense transactions onto Sage50Cloud Pro?

    Looking for a good and straight forward way to get all paypal transactions onto Sage 50c Accounts Pro, anyone have any tips or recommendations? Ideally an addon or method rather than manual work. Transactions consist of; Online sales (held for 45…
  • Sage 50 Accounts Updates

    I need to update my sage 50 accounts v23 but cannot obtain the downloads , i have the V23.3 update but it wont work as it needs the previous updates. Please can anyone help
  • Report generation error in invoices

    I have had the following error message when trying to run the @Sales by product (detailed)@ report in invoices on sage 50....... "The report could not be generated. Arithmetic operation resulted in an overflow." Has anyone had this before and…
  • Sage 50c Scheduled Backups not running

    Hello We have recently moved onto Sage 50c V26 and we backup onto our server each night using the scheduled backup, this worked fine on v25 and for the first 2 days on v26. Since then it has stopped working. I have made several calls to the support…
  • Supplier Activity allocations

    FormerMember
    FormerMember
    I have taken over the Accounts Payable dept at my company and it appears we have a number of misallocations of transactions on several supplier accounts. Is it possible to search ('Find') in the Supplier Activity page for a specific transaction? And I…
  • Cant print or export statements from version 25

    Since upgrading to version 25 I am unable to print statements, email them or save them as a PDF, it goes to do it but gets stuck on step 4 of 6 saying export to PDF. I have to close the computer down as I am unable to get off the screen. Help!
  • Reconciling a nominal code

    Hi We collect a MGD tax from our sites on a regular basis. These get imported on to a single nominal code 2107. I then pay the goverment this tax on a quarterly basis per site. It all gets a little complicated as the sites have different quarter ends…