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Hi everyone Please advise what is the cause for the following sign-in error in version 2023.01. Receive the below display message after providing the sign-in name and password Please correct the following issue(s): undefined Thanks Jonsen

Hi all, I keep getting this message when I try to Get Info from AccpacInfo.exe. "Can't open InfoFile" How can I fix this error? Thanks.

Hi all, today my client's user is experiencing slow loading to open Sage 300 desktop screens. It was fine previously but started to get slow in the past few days. How do I solve this? Thank you

Upgrade from an old version of CRM to 2021 R2 Patch 2 Lots of stuff didn't upgrade properly. All errors were resolved when we did the multi-step upgrades but it definitely did not go smoothly. We have CRM running. We can look at a customer and we…

Hello fellow Sage 300 users and IT Admins, We are using Sage 300 2022 and we use AutoSimply Barcode application along with our Sage 300. We currently are on the latest PU for Sage 300 2022 and we even have the latest customized AutoSimply Barcode 2022…

When exporting one of the custom crystal reports we suddenly get the below error message: Deskto has stopped working. When l went to the windows Event log to check what is the issue l get the below error log: - System …

Trying v2020 notes on server; I get the first pop up and click 'view' or 'Edit' but Note window for editing etc is blank except for the little top subject box works Cannot type on screen. Is this some kind of HTML browser issue; Firefox is default;…

im getting the below error while trying to do multiple receipt Invoice. kindly help two errors all receipts in the multiple list must have the same number of source currency decimal places all receipts in the multiple list must have the same number…

Running a macro we use daily and it worked all morning. Now when trying to run a macro in Sage 2020 O/E we are receiving the following error: Run-time error '91': Object variable or With block variable not set When we select End we receive the message…

Hello All, I have been having an issue with the favorites and wondering if anyone else had the same issue. We recently updated to 18.4.1 and as shown in the screenshots, when you attempt to click on the items under payroll reports the just disappear…

We recently upgraded to Sage 300 2020. We have the Accpac server on a virtual server with 4 processors and 32 GB Ram. The Accpac virtual disk sits on a qnap with 16 Sata disks connected to the hyper v server with a 10GB switch. The SQL server is sql 2017…

Howdy, When I try to open up an already created report - I select a report to open and I get an error "The Selected File must be in the current folder." Don't understand the error message because I'm selected a file that exists in the folder it…

Sage 300 Premium v 2019 PU1 In the last few months the bank reconciliation on one of the banks has become painfully slow again. We have cleared lots of history previously - the history only goes back 2.5 fiscal years at this point, up until a few…

I have been troubleshooting a performance issue with Sage 300 ERP 2018 (Bulid 0). It is exacerbated when more users are on the system which for us is only about 10 people. If one or two are on then its tolerable. Nothing has really changed in the last…

Hello, I keep getting the error Error HRESULT E_FAIL has been returned from a call to a COM component. while trying to login to Web Screens - I am certain that I have missed an IIS Setting and don't know what needs to be done; Looking for any support…

Our receptionist regularly complains of our invoicing system hanging while mid-invoicing of customers. Her process is as follows: 1. Prints all invoices that are to be sent, (for our records.) 2. She goes back into the invoicing screen, changes the…

Hi, I am trying to fetch product prices and product inventory, but couldn't find any which does the job. So, can you suggest me the suitable endpoints to fetch Item price and Item inventory?

Hi Support, We are using Sage 300 ERP 6.0 for our group of 3 companies. At present, we have one application server and multiple DB's and Terminal server for other 2 companies. One of the sister companies will be implementing Orion POS in the near future…

Hi all Hope someone can help. We have an issue with an error being returned along the lines of "invalid unicode character" when someone tries to do a send/ receive in Sage 300 ERP (I'm speaking under correction, paraphrasing how the issue was reported…