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  • How to Input a Grant?

    I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…
  • AR module disappeared

    Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…
  • Scrap Consumption and Tracking in X3

    Hi! Looking for some help and understand other practices. My operation uses back flushing for completing work orders but there is no scrap rate entered in the BOM. How do I manually add scrap when closing a work order, how do I separate scrap from…
  • Sage 300 2019 - OE Committed Qty allowed even when there is no Qty Available

    My client is using Sage 300 2019 PU4. Allow Negative Inventory Level in IC setup is NOT selected. Some users are able enter the Qty Committed for an item for example, ‘N0006’ and insert and carry on with the order onto the next order line without…
  • Incorrect exchange rate picks in Purchase order

    Hi Support, we have faced a rather strange issue with one of our clients using sage 2018 PU2. The currency rates table is updated daily with exchange rates. However when a PO is raised for a foreign currency vendors, a different rate is picked and…
  • GL Trial Balance Slow

    Recently our GL Trial Balance report became slow. We have a bit over 3.6 million rows in tglTransaction. We found that SQL Server 2012 stopped using an index which killed performance. We ended up adding a hint to use index(XIE1tglTransaction). If your…
  • Order Entry invoice

    We are using sage 300 ERP 6.0 PU 2. Since this morning when invoice is printed, the print form becomes non responsive. It does not close automatically and needs to be closed from task manager. Kindly assist.