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Has anyone experienced gray out employees that cannot be selected on the payroll run journal? I have updated to latest version of sage, check employees DD and info, all looks good. Advice?

Does anyone else have issues in Payroll. I can be editing /adding new employees and then all of a sudden I get the (not responding) warning and it freezes. Then I have to close Sage and wait a few minutes before I can go back in.

My colleague and I just entered two new employees (separately) and both are having this issue. We both went through the new hire process with no issues. After finishing the process, we clicked on the payroll tab only to get a pop-up message that said…

I am curious of the total costs for the Sage Business Vision Payroll Module, including initial and annual updates? Are users happy with it?

Hello, I am working my way through the Chapters in the Pearson book "Using Sage 50 Accounting 2020" and in Chapter 8 payroll is starting. Create Paycheque and adjust paycheque are greyed out. I can use the Payroll Cheque run but then I cannot adjust anything…

We have an employee that recieved their paystub for only 5 hours, but they were paid for 59 hours. Anyone else have this issue? It has happened on 2 of their stubs.

We have a current Business Care Plan but are getting slotted into Demo mode - this is the 2nd time in the past two weeks! The first time was resolved by the business owner via a hold time of over two hours. What is going on? Permanent solution please…

When I enter a new sales order and select a different ship-to address than the default ship-to address, it oftentimes changes it back to the default while I'm making other entries within the sales order or upon saving the sales order. Since realizing…

We are on version 20.6.84 which fixed the delay in other screens, but this screen seems to be slower now than it was in the past. We have a lot of data that is entered into this screen daily by 4 different users that access at different times. Each user…

I use timeslips to record my employee's hours. All of the various items are set up as non-billable hours. However, for some reason, when you record a timeslip it still records billable hours, even though the item is non-billable. The off shoot of this…

When I am processing payroll and entering the time card info in the rows - I have a serious slow keyboard lag when I click enter to go to the next field and when I click enter and go to a field with a drop down menu and hit enter again there is a long…

Hi Support, We are using Sage 300 ERP 6.0 for our group of 3 companies. At present, we have one application server and multiple DB's and Terminal server for other 2 companies. One of the sister companies will be implementing Orion POS in the near future…

If we were to use the Service Module and import time into payroll - how do we differentiate between regular and overtime hours? I can't find anywhere to enter the different rates. If it does not allow for this, then we have to go back into payroll records…