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  • Sage CRM- Version 7.2- Search Index is currently being updated

    We have a customer using an version of Sage CRM that is no longer in support. Version 7.2 They have noticed the following message in relation to the Key Word Search. The message remains and no one is able to use the search function. We looked…
  • SageCRM Rest API - what happens when Tomcat-session is created?

    When we submit a series of GET-requests to the SageCRM Rest API, the first request takes up a great amount of time: at least 500 ms. Using the SQL Server Profiler I discovered that (at the first GET-request) there are two SQL Select statements executed…
  • 500 - Internal Server Error when Accessing Sage CRM Self Service Demo Site in Sage CRM 2023

    Hello everyone, I am currently facing the error below when trying to access the Sage CRM self service demo site. It began to occur after I performed a minor edit in the MC_getcontent function. I have checked the License key details and have insured…
  • POP UP after every action

    This pop up happens after every action. If you click cancel you get a spinning wheel. The changes seem to save if you click leave but it is a huge nuisance.
  • Sage CRM reply to email with template deletes original email body / thread

    Hello, Wonder if anyone can assist or advise: When using inbuilt Sage CRM email client to reply to received email email, click reply> select template which is inserted but results in the original email body / thread of history being deleted/replaced…
  • Deleting a Quote / Order

    Hi Recently, I received information from my BP stating that in order to delete a quote or order in Sage CRM, it is necessary to delete each line item individually until the line items grid is empty. This process struck me as quite unusual, as in my…
  • [New Order]… reducing the time to next screen

    Using Sage 100c 2017 v5.40 & CRM 2017 R2, I find it takes north of 22 - 25 seconds for the "Create New Sage CRM Order" screen to appear. It's not much but another 4 seconds after hitting the [#] button for Sage CRM Opportunity. I would like to work…
  • Sage 100 Integration Engine (Engine Cannot be found)

    I have Sage Integration Service Running. Every few minutes I am getting the following error in my event logs. The description for Event ID 1 from source Sage 100 ERP Integration Engine cannot be found. Either the component that raises this event is…
  • Sage & Orion

    Hi Support, We are using Sage 300 ERP 6.0 for our group of 3 companies. At present, we have one application server and multiple DB's and Terminal server for other 2 companies. One of the sister companies will be implementing Orion POS in the near future…
  • Person Lists not showing new email addresses after upgrade to v7.3 SP 1.1

    FormerMember
    FormerMember
    After upgrading to v7.3 SP 1.1, the person email field does not work correctly. When you add a new person, their Business email does appear on the Person Summary Screen, but does not appear on any Person List within the system. All people entered prior…
  • 403 - Forbidden: Access is denied when logging off CRM

    Error 403 - Forbidden: Access is denied. You do not have permission to view this directory or page using the credentials that you supplied. While logging off CRM7.1.L from Main menu. If on the Admin menu, no error. Started happening after fresh install…