Browse By Tags

  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…

  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…

  • Upgrading to 2023

    We are looking to upgrade our 2022 files to 2023 prior to December 31st. This is our second year using Sage so we haven't gone through an upgrade yet. If we upgrade the file to 2023, are we able to still process 2022 financial information and payroll…

  • Proper way to install and upgrade Sage on a new workstation.

    Hey we are moving our current server install of Sage 50 to a new computer and at the same time upgrade from 2020 to 2021. Is there an appropriate way to go about this process. I will also have 5 workstations that will need to be upgrade to 2021 and then…

  • Does anyone knows how update Sage 50 Student version from 2017.0 to 2017.2?

    I have downloaded the Sage 50 Student version 2017.0 from Education Partner Program ( https://www.sage.com/ca/about-us/education ), but there have only version 2017.0. At my college, the Sage 50 version is 2017.2 which impedes me from continuing to…

  • Error: The TimeCard module needs to be reinstalled

    In upgrading a customer from 2015 to 2017, I am getting this error when trying to convert the company: "Error: "The TimeCard module needs to be reinstalled." ID90364 doesn't apply. This company has never had TimeCard so I can't delete it.

  • Install 1st January 2019 Sage 50 Payroll solutions Update R2018 without installing the upgrade to R2019

    FormerMember
    FormerMember
    Can I install the 1st January 2019 Sage 50 Payroll solutions Update R2018 without first installing the upgrade to R2019? I need to run a payroll this week and do not have time to install the full upgrade right now on the server and all the workstations…

  • Code Changers don't work after Payroll 7.2 upgrade

    Sage 300 2014 PU4 (also 2012 with PU4) with Payroll 7.2 none of the code change products work, system says 'newer version of Canadian Payroll was detected. XXXXX Code Change must be upgraded!' Is there an upgrade available?????

  • Re-install Tips for Your Sage 50 Products - by Florianne Kuhner and Erzsebet Institorisz

    Ever found yourself with a computer that needs to have everything re-installed? Tips for Reinstalling: Have the latest Product Update: This can prevent messages about product and or data version compatibility, in addition to messages about…

*Community Hub is the new name for Sage City