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  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…

  • Sage 2018 and Fixed Assets 2023

    Just upgraded Fixed Assets to 2023 for a client and they are still using Sage 2018 (in the process of upgrading to 2023 just waiting for a new server) and now they cannot print in Sage or in Fixed Assets. Getting this error. Report file C: ProgramData…

  • Error during upgrade of company to 2023.1

    Hello, We've been trying to upgrade our 2022.4 company to 2023.1, and it fails at step 14. We tried to upgrade another (smaller) company, and it worked fine. It seems like it could be related to the size of the database? See the screenshot below of the…

  • Upgrading from Sage 50 2015 to 2018 - issue! ERROR - "Previously installed in c:/Program Files (x86)/Sage 50/"

    My old system approached retirement, so I bought a new laptop. I used to run Win 10 but the new one has Win 11. I transferred my files and backups to the new system. Installed my Sage 50 2015 version, and tried to update using CPUPx2018. That is what…

  • BLOCSTACKED Non-existent strucure member Error

    Hi, Has anyone seen this error before or have any idea what the cause may be? I have started getting this error every time I log in following a failed V12 Patch 22 upgrade. Everything looks OK in the console but the X3\TRA folder contains many…

  • Intelligence Reporting not working after upgrade

    Hello, I recently upgraded the Intelligence Reporting software on one of our network client machines from version 2.0 to 2.2. I was told by Sage support that I would be able to upgrade by clicking the prompt to install the latest version when trying to…

  • Error: The TimeCard module needs to be reinstalled

    In upgrading a customer from 2015 to 2017, I am getting this error when trying to convert the company: "Error: "The TimeCard module needs to be reinstalled." ID90364 doesn't apply. This company has never had TimeCard so I can't delete it.

  • Not updating/ Can't open Company File

    We are running Sage 50 Pro Accounting 2014. We have all the files necessary (SAI and SAJ), it has been narrowed down to when we open the SAI for the company file it says it needs to upgrade to open the company file. We tired to open a backup file…

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