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  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Upgrade Hung???

    Started upgrade last night from 16.1 to 17.1 and it has been at this point for 20 hours. There is activity. I see the TrustedInstaller come and go and there are other processes that are going. But I m a little nervous... Looking to see what others…
  • Upgrade to version 18 needed to process W2s thru Aatrix

    We are using Aatrix to process our W2s and I want to know if I need to update my software prior to doing this. We are currently running 17.1.8 and I've been reading about a lot of issues with version 18. I want to get W2s processed prior to closing the…
  • Error: The TimeCard module needs to be reinstalled

    In upgrading a customer from 2015 to 2017, I am getting this error when trying to convert the company: "Error: "The TimeCard module needs to be reinstalled." ID90364 doesn't apply. This company has never had TimeCard so I can't delete it.
  • Upgrade to 17.1 desktop requirements

    Based on the system requirements in the knowledgebase we will need to replace at least 10 computers in order to upgrade to 17.1. Is this really necessary? We are currently on 15.1 and would like to upgrade but can't really afford to replace that may computers…
  • Code Changers don't work after Payroll 7.2 upgrade

    Sage 300 2014 PU4 (also 2012 with PU4) with Payroll 7.2 none of the code change products work, system says 'newer version of Canadian Payroll was detected. XXXXX Code Change must be upgraded!' Is there an upgrade available?????