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  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…

  • internet interruption while updating a workstation. Now it says "workstation synchronization is currently in process". Sage doesn't open.

    My internet connection was interrupted while updating my workstation (a laptop) to the latest version. It was updated in the server by our IT guy. Now, my laptop sage keeps saying "workstation synchronization is currently in process" when I try to open…

*Community Hub is the new name for Sage City