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  • uninstalling Sage x3 V12 and installing V11 on the same server

    We are removing V12 from the server and installing V11 on the same server. The procedure we followed to remove V12 is listed below: 1. Unpublishing and unconfiguring the web services and print servers when they are not set up on the specified system…
  • Sage Accounting 2024 Update

    I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Patching Error

    Hi Installing a patch in the updates function on the administration menu you might get an error saying it cant retrieve the X3 Folder version when you are in Single user Mode. This error happens when you press test Patch but also in the Apply patch…
  • problem opening sage 50 Canada premium

    I get a message. you cannot open this company. it was created in a newer version or is incompatible with your sage 50 solution. what dose that mean?
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • Since Updating to Sage 2023.1 Getting Error in Event Viewer on Windows Server

    Ever since updating to Sage 2023.1 I'm getting the following warning in our server logs that runs connection manager. RSA public key file not found: D:\Admin\WinSim80\xxx\xxx Inc.SAJ\\public_key.pem. Some authentication plugins will not work.For more…
  • Sage ERP X3 Updating\Patching from 12.0.20 to 12.0.30

    Hello everyone, I have a question please. If I have sage X3 server version 12 patch 20 and I need to update the patch to become 26 or 30. Is there a way that I can do the update of the patches one shot without going one by one. And of course without…
  • sage 300 2022 product update 4

    Hi Everyone, Does anyone has Sage 300 2022 Product Update 4 release notes or what's new in release ? Your response will be greatly appreciated.
  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • when is 2023 payroll update available for sage 50

    when is 2023 payroll update available for sage 50
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • do I need both tax updates

    I just installed sage tax update October 2021 Tax Update Release 2021 about sage shows Tax update version 20211002 Do I need to install the October 2022 Tax update Release 2022? It's confusing as we are still on Sage 50 2021, Build 28.1.01…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Payroll.

    I am having trouble writing payroll checks for January. Every time I open Sage 50, it asks if I want to download the new program. I have already done this several times. I also keep getting a message that the TAXTABLE.DAT is missing or corrupt.
  • Sage 50 CA Server Connection Manager will not Update (2021.0)

    Hello, We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
  • Unhandled Exception Error number 0x80040702 Description: Failed to load DLL: a4winst Setup will now terminate

    Hi, I hope you and your family doing well in this pandemic situation. I am doing a course in udemy on Sage300erp and I face some problem. course link: https://www.udemy.com/course/sage-300-erp-installation-and-setup-guide-for-beginners/learn/lecture/1757264#questions…
  • Error 0x80040707 When Installing Sage50

    When trying to install Sage50 2021 Update (clean install on WinSrv 2012R2) I get the following message.
  • Activation Key Code

    Hi there, I am having troubles with my registration info that was sent to me. The email that was sent to me from Sage regarding my registration info has errors and I cannot use the activation code. This is the info that was sent; Company name: Graham…
  • Merging files taking 2 hours or more when updating Sage 100 2019 Premium

    I recently installed Payroll 2.20.1 and the PR hot fixes to an installation of Sage 100 2019 Premium. Today I installed the Fixed Assets module and the Canadian Zip Codes to an existing installation of Sage 100 2019 Premium. In both cases the "Merging…
  • Client was on Sage 300 2018 PU3 - Got the error that the license had expired, but they were current.

    Upgrading to PU 6 to put the 2020 sm license key in we attempted to put in the new license, all sage-authentication accounts with admin rights lost their module access. Normal windows authenticated users seemed okay, and the default Admin account seemed…
  • Windows 10 pour Sage expert ?

    FormerMember
    FormerMember
    Bonjour, J'ai Sage expert et windows 7 seulement. Je reste coincée à la mise à jour 2018.4 qui me demande de désinstaller et de réinstaller le logiciel. J'ose pas car 1- je doute que cela résoudra le problème - 2 - je réinstalle comment ? En copiant…
  • 'Internet Access is required for this command'

    Help!!! I've been using Sage 50 for 9 years fairly smoothly. I recently downloaded the upgrade Simply 2019 with payroll updates and when I attempt to upload my T4s (online filing), I get an error message saying 'internet access is required for this command…
  • I am getting an error message while installing Sage 50..

    FormerMember
    FormerMember
    I am getting a failure message - "The installation of Microsoft Visual C++ 2015 Redistributable Package (x86) appears to have failed? Do you want to continue the installation? Yes or No" I have tried uninstalling to start over, but it won't allow…
  • Installation of 2019 on a laptop Win 10 , will not run Sage50 2019 Application error 0xc0000022

    Hello, was trying to add Sage 50 CA on a laptop with Win 10(and a working copy of Sage 50 2018 and 2014) , originally, installation was failing to complete install of Microsoft Visual C++ 2012... I Installed Microsoft Visual C++ manually from Microsoft…