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  • 2024 Payroll update

    I did an update this morning and my payroll is missing all of the sage maintained payroll-formulas for 2024. I tried to check for updates and non are available. My tax service shows: 20230102 How do I redownload the update?
  • Sage Accounting 2024 Update

    I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • problem opening sage 50 Canada premium

    I get a message. you cannot open this company. it was created in a newer version or is incompatible with your sage 50 solution. what dose that mean?
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • Legacy member

    Hello...I am a legacy member (2004)...I do have my old serial # and Customer ID....All of a sudden, I cannot open my 2004 software as the program is asking for the registration #? Any idea how I can get back in business here please ? Thanks sincerely…
  • Sage ERP X3 Updating\Patching from 12.0.20 to 12.0.30

    Hello everyone, I have a question please. If I have sage X3 server version 12 patch 20 and I need to update the patch to become 26 or 30. Is there a way that I can do the update of the patches one shot without going one by one. And of course without…
  • sage 300 2022 product update 4

    Hi Everyone, Does anyone has Sage 300 2022 Product Update 4 release notes or what's new in release ? Your response will be greatly appreciated.
  • when is 2023 payroll update available for sage 50

    when is 2023 payroll update available for sage 50
  • sage 50 can't support the Windows XP

    Hi everyone! I have a problem with downloading the Sage 50. it shows that the sage 50 can't support the Windows XP. Can anyone give me a suggestion? I don't have another PC for doing that. thanks for any feedback! have a good day! Lai Yi
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • Sage 50, 2017 Version Reactivate or Upgrade

    Hi, I need to reactivate or upgrade the Sage 50 we are using, because it is 2017 Version, and we are getting a message that says: "Versions from 2013 to 2019, has a third party database component that will not be supported anymore", How can we reactivate…
  • Sage 2022.1 Update - Have you installed yet?

    This will be a little rant followed by genuine questions. My rant is the difficulty in assessing if the 2022 version is available. I've bookmarked the following page is my "check for Sage updates" go to: https://support.na.sage.com/selfservice/microsites…
  • Multiple version installs on same PC

    I am sure it has been asked myriad times before, but is it possible to install two versions of Sage 50 on the same PC? For example, I have a client with Sage 50 2014, that wants to install their copy of Sage 50 2020. If I install v.2020, will that upgrade…
  • do I need both tax updates

    I just installed sage tax update October 2021 Tax Update Release 2021 about sage shows Tax update version 20211002 Do I need to install the October 2022 Tax update Release 2022? It's confusing as we are still on Sage 50 2021, Build 28.1.01…
  • License prepétuelle

    Je possède Sage 50 Pro 2019 pour Windows. Comme vous le savez, c'est une license perpétuelle (à l'exeption de la paie). Je veux acheter Sage 50 Pro 2022 pour Windows, mais je veux m'assurer qu'il possède aussi une license perpétuelle. Est-ce bien le…
  • Installing new 2021 client after upgrading server to 2022

    After installing the 2022 update to the server and existing workstations successfully, I was tasked with setting up a new workstation. Now when I try using the sage 2022 installer on the machine, I get the message that the license is not valid. So I figured…
  • sage 50 us update3

    Do we need another update for sage 50 US and we just do this update in all our WS a month ago I think?
  • Sage 50 2019 version installation

    Hello Can some one help me with 2019 sage 50 installation on windows please Thanks
  • Mise à jour 2021

    Ma mise à jour 2021 ne s'ouvre pas car setup.exe détecte un site infecté par IDP.Generic. Nous avons bien autorisé Sage et IDP. Generic puis changé notre anti-virus Avast pour Avira et ça donne toujours le même résultat? Je n'ai eu aucune problématique…
  • Proper way to install and upgrade Sage on a new workstation.

    Hey we are moving our current server install of Sage 50 to a new computer and at the same time upgrade from 2020 to 2021. Is there an appropriate way to go about this process. I will also have 5 workstations that will need to be upgrade to 2021 and then…
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Payroll.

    I am having trouble writing payroll checks for January. Every time I open Sage 50, it asks if I want to download the new program. I have already done this several times. I also keep getting a message that the TAXTABLE.DAT is missing or corrupt.
  • sage 50 premium accounting 2019.2

    hi, i have sage 50 premium 2019.0 and im trying to update it to 2019.2 but it tells me that i need to download sage 50 on the computer first before upgrading, which i already have sage 50 on the computer. what do i do for it to work?
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…