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  • Trouble downloading the update 2024.1

    I am having trouble downloading the latest update and I am trying to run payroll. The message for updating is the same as always, but it never seems to get passed that and is stuck in download mode. I've got images embedded below. Nothing happens…
  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • Sage 300 ERP 2012 PU5 now live

    Sage 300 ERP 2012 product update 5 is now available. Please login to support.na.sage.com and view KB 57976: Download Sage 300 ERP 2012 product update 5 to install.