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  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…

  • Install 1st January 2019 Sage 50 Payroll solutions Update R2018 without installing the upgrade to R2019

    FormerMember
    FormerMember
    Can I install the 1st January 2019 Sage 50 Payroll solutions Update R2018 without first installing the upgrade to R2019? I need to run a payroll this week and do not have time to install the full upgrade right now on the server and all the workstations…

  • 2015.3 no longer is able to convert files older than 2014 now that we updated to 2016.1

    Our Company stores our client data files on a windows server and we have never had any issues with updating older client files but now that we have updated to 2016.1 we can not update the file. When we try to update a file older than 2014 in either 2015…

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