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  • Activation Error

    Hello, What is the reason why our sage accounting is need to activate even though are license is for lifetime use, then when I try it to activate its take much time but in the end ill received a message said:
  • concept to sage of multi companies in Sage 50 US

    what the concept is in Sage 50 US for multi companies?
  • When is the update going to come through for the 2024 Federal Withholding Tables?

    It is already mid-January-When should we expect a Payroll Tax Update for the 2024 Federal Withholding Tables?
  • 2024.0.1 Sage 50 Update Issue

    This is more an FYI than a question. After the first in-place upgrade I performed, I noticed there was another performance patch waiting (PTXA2024.0.1) immediately after upgrading all the client installs and updating the company file. At the next client…
  • move Sage 50 2024 to a new computer

    Hello. I bought a new laptop with Windows 11, and I want to move my 2 companies to the new computer. Do i just install Sage 50 - 2024 edition on the new computer, then backup (on the current, working old one), and restore to the new one and all should…
  • Sage Accounting 2024 Update

    I have remote access to Sage 2023, but the owner update their version to 2024. I can no longer access the 2023 version and have no prompt to install the update. How do I access the program, or do I have to manually install Sage 2024 and reconnect the…
  • Downloading 2024 -- Need a New Serial Number?

    Good Afternoon ~ My Sage 50 Accounting US Edition product has a download available for the 2024 edition; however, in going through the process to download that, it wants a serial number. When I input my current serial number, it doesn't work. I haven…
  • Sage 50 company files will not open from remote workstations after update to 2024, "Sage 50 cannot map the network share to a local drive path on the computer *servername*. Check the network share's registry information."

    Hello everyone, I just updated our server and a few users to the new Sage 50 Canadian 2024 update, and we are now experiencing an issue with opening company files from the server. We have 6 users that have a mapped drive on their local client that points…
  • Running US Version alongside UK version?

    Hi Am hoping someone can confirm whether SAGE50 Cloud US version (ex Peachtree) can be installed and run alongside UK version. Appreciate from having multiple UK versions side by side that US version will need to installed in dedicated programme etc folders…
  • Sage 50 could not be opened because the company data location at... could not be accessed or is not a valid company data location.

    After installing Sage 50 and trying to run it I get the above message. I can see and access the folder/files in the mapped drives. Now I looked into it and tried some troubleshooting from KB10259 . I went through the troubleshooting sections and discovered…
  • System / Aatrix error, generating F941 deposit

    Just doing prep work for January taxes, went to generate the Deposit form for Form 941. Got a dialog labeled "AatrixForms.exe - Entry Point Not Found", with the following text: The procedure entry point ?dumpAccumulativeTimesCache@Timers@Aatrix@@QAEXXZ…
  • Sage ERP X3 Updating\Patching from 12.0.20 to 12.0.30

    Hello everyone, I have a question please. If I have sage X3 server version 12 patch 20 and I need to update the patch to become 26 or 30. Is there a way that I can do the update of the patches one shot without going one by one. And of course without…
  • sage 300 2022 product update 4

    Hi Everyone, Does anyone has Sage 300 2022 Product Update 4 release notes or what's new in release ? Your response will be greatly appreciated.
  • Cannot Open company X. The Data has been updated to a new format. New version has not been installed yet on one workstation.

    I have a client who is receiving the error "Cannot open company X. The data has been updated to a new format... The new version of Sage 50 Canada (2023.1) has not been installed on the local computer. How do we install the new version to work with…
  • The new update lost the 1099 forms

    Yesterday I waited over 3 hrs for someone to give me an answer. Terrible customer service. The new update lost the 1099 forms.
  • Data will not open up after update

    I just installed the new Sage 50 2023 update. Had no issues. We have a server and 3 workstations. I updated the server first then the workstations without a hitch. Then I logged into Sage 50 with no issue. I am having issues pulling up data. Like "view…
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • do I need both tax updates

    I just installed sage tax update October 2021 Tax Update Release 2021 about sage shows Tax update version 20211002 Do I need to install the October 2022 Tax update Release 2022? It's confusing as we are still on Sage 50 2021, Build 28.1.01…
  • Installing new 2021 client after upgrading server to 2022

    After installing the 2022 update to the server and existing workstations successfully, I was tasked with setting up a new workstation. Now when I try using the sage 2022 installer on the machine, I get the message that the license is not valid. So I figured…
  • sage 50 us update3

    Do we need another update for sage 50 US and we just do this update in all our WS a month ago I think?
  • Sage 50—U.S. Edition 2018 download

    Hello, I would like to know if anyone has a copy of Sage 50—U.S. Edition 2018? I contacted Sage and was told they do not keep older versions of the software and to ask someone in the community. Any and all help would be appreciated thank you,
  • Payroll employee data blank missing after update.

    After the last payroll update the employee fields are blank. Any idea how to fix?
  • Detailed Upgrade Process Complete Accounting - Sage50 2015 to Sage50 2021

    Planning an upgrade on a Windows 10 Workstation for Sage50 Complete Accounting On-Premise from 2015 to 2021. I am seeing several posts on upgrades causing error messages and would like this to be as clean as possible due to the Sage50 database upgrade…
  • Sage 50 CA Server Connection Manager will not Update (2021.0)

    Hello, We got a notification on Friday (Nov 20) about a new update to our Sage 50 software, and proceeded to update our computers with the new update. This morning (Nov 23) we went to update the connection manager on our server machine, but there…
  • How do I fix a faulty Payroll Expiry message?

    I updated 2020 Premium 2User with Payroll software ( renewed in July 2020) to the 2020.2 version, but now I no longer have my payroll activation. My Portal account simply confirms that I do have an active plan, but my software will not retrieve the Payroll…