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Basic scenario: Create Sales Order 1 line quantity 10, price 50; Create Sales Delivery 1 line quantity 10, price 50; Create Sales Invoice 1 line quantity 10, price 45, made a mistake; Sales Delivery is now fully invoiced, but price is wrong;…

Does SAGE have a feature that will automatically apply a customers credit towards open invoices? We have a customer that had a fairly large dollar value of credits on his account. We've been waiting to get direction from them on what to do with them and…

Hello, I am in the process of entering historical transactions and have come to an impasse: What is the proper way to post pre-payments that clients have made towards open invoices and what is the proper way to post deposits we have paid our suppliers…

I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…

Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…

Have a client using the new option to recall an invoice when creating a CM and they are getting errors on kit component lines re "missing COGS account". In my testing, it appears that 4 fields are not being populated when pulled from history the same…

We private brand items for a customer and they have asked to return some items. I know how to subtract the restocking charge, but I need to subtract a fee for the time used to rebrand the product. I tried entering as a 'Miscellaneous Fee' and adding…

I was told to create a credit memo with negative amount for a partial vendor refund. Once my credit memo is created as an invoice, I was unsure what next step I need to take in order to apply this negative amount to the original invoice?