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  • Batch Server running but not processing new tasks.

    Hi, Lately, some of our X3 servers are having problems with the batch server. It's running normally until it stops processing tasks, while maintaining the status as running. I've enabled the logs under Administration, Settings, Global Settings for…
  • How to Input a Grant?

    I need help! Our small business received a digital grant of $2500 which was deposited in December 2022. We did not make any purchases from this grant until January 2023. My questions:: How do I input this grant into Sage? I know that I have to put…
  • AR module disappeared

    Sage 2019 app n db on one server. SQL database in use. Users of AR module were complaining of batch posting being slow so a reboot was done. After reboot realized , Ar module completely disappeared. Steps taken: 1. Did a sage full repair yet AR…
  • 1099 not including imported payments

    When calculating 1099 information payments which were imported is being ignored. On the log we do get a message warning "Payment currency differs from ledger currency" This is not a multi-currency environment Any ideas ? Thank You
  • Calculating optimal Batch Server's Maximum active queries settings

    Hi, Question: Is there a simple formula for setting up the Maximum active queries number and its single main runtime limitation before considering Application Clustering with multiple main runtime? I usually observe Maximum active queries settings…