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  • Work Ticket Printing Error

    There are 2 buttons designated to printing the pick list and also the work ticket. When clicking on the Pick List print button it allows us to print the pick list with no issues. However, when trying to print the Work Ticket we are met with an error …
  • Report Design: Report detail area (gray box) ghosting (duplicating itself) in report

    What caused, or how can I prevent, the gray box (report detail area) in the report form from duplicating itself (ghosting), usually in the bottom right side of the report when the report is run. First thought is there is another gray box, even just a…
  • I need a report to show me any AR that was billed but not paid

    I need a report to show me any AR that was billed prior to 7-1-2017, but NOT paid as of 12/31/2018. Is there a report in TS that will give me this info? Or a combo of a couple reports that I can then put the info together in Excel? I use TS Premium …
  • Invoice total and Final balance due on AR invoices don't match

    Hello everyone, I'm hoping someone will be able to help. Our AR invoices have an additional section at the bottom, beneath the Invoice Total, showing payments/credit/discounts applied, with a Final Balance Due. That way, once someone pays the invoice…
  • Problem with Update 19.8 and Custom Reports?

    My client has used a custom report for all of 2016, then after updating to v19.8 the report is a mess. Some columns missing. Some Totals are weird. Anyone had this happen yet?
  • Business Insights Reporter Wizard Payroll Hang

    I am trying to create a new report through the reporter. When I give the report a name and choose where it will be in the reports it puts me to the next screen where I should select a template (Landscape, Portrait, Shipping Label.) At this point no matter…