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Good Day Our Accountant is requesting me to export the staff loans from pastel payroll system for the years 2022 and 2023 . Can you please explain how do i go about doing this.

I have an employee who resigned with his last day the 12th of April. I have done the Leave payout as well as terminate this employee. I do the payroll Run, but it does not calculate the amounts correctly. It keep the amounts as if the employee has been…

I'm new at doing payroll for my company. We have piece work that I need to add to some employees how do I add the piece work amounts, so it shows up as a separate line showing piece work?

Good day Is there anyone that has experienced the below error as we started getting it yesterday after the update to version 2025.1 and did the legislative update. We have spoken to Sage Support and even they have never encountered the error and they…

Is it possible to take all the companies on your pastel payroll file and combine them into one company? I do payroll for about 60 small businesses, who all have 1 or 2 employees, and I would like to have a profile where I can process everything once…

Good day, I need to remove a transaction code from about 200 employees and add another transaction code. How do I do this? I really don't want to have to do it manually.

We urgently need the new patch file for the changed tax tables in Namibia. When will this be available?

Hello Group, I hope you can help me figure this out. I had a computer crash and when information was transferred to my new computer it had knocked out all of my Customized Forms in Sage. I have redone Invoice, AP Cheque, & CR Receipts and had no problems…

At the end of December, I replaced all of our computers - server went from 2012 to 2022, and workstations went from 10 to 11. Ever since then we have had this problem and nobody has been able to tell us what the problem is so far. When we go to do payroll…

We are struggling to connect this whole morning already. None of the suggestions are working. Struggled to roll over and the system keeps trying to reconnect. Any one have feedback on this? Thanks

I have updated Sage 50 Payroll to 20240101. The federal tax brackets were to change for 2024, but when I go process payroll for the new year the federal amounts for all employees have stayed the same as 2023. Spoke to support yesterday and all they said…

We are migrating to BambooHR for our HR Information Systems, and are also moving to their time tracking / payroll processing features. Has anyone else done this? Trying not to reinvent the wheel if at all possible.

Hi We receive the "Method Not Found" on Sage Premier Release 6.1b when priniting UI19 Report report. Do you have a patch file for this error?

we either need to know which check form to select for our current stock of checks or how to know which checks to order and then which check forms to select. is there a way to see how each form displays? or how to we make selection?

Good Day, We need assistance with changing 3 employees rate of pay (decrease in weekly wage) as their percentage is incorrect. The payroll system does not allow me to decrease hourly rate and I need this rectified for my payrun tomorrow. Please…

Hi I am a Financial Planner and find myself, almost always, in the most frustrating scenario planning stage when clients (Employers) as well as their Employees would like to see how the different options of employee benefits will look like on their…

I have a recurring batch to input the employees hrs. I need to add a transaction to all employees, how do I do it in a batch, without removing my recurring batch

When processing a petrol/fuel card in and out for tax purposes, do we use the full statement amount inclusive of bank charges? Kind Regards, Andrea Pinho

Anyone else dealing with this? It has long been known that when you void or reissue a paycheck, the 941 report has incorrect amounts resulting from negative symbols being deleted in the background and the amounts then added together for the day. This…

I need help asap please! My monthly analysis shows double the amounts which is on my pay slips. for example- the employee gets R21,983.26 on his pay slip, while the monthly analysis shows R43,966.52 it also does this with the deductions and contributions…

I have been a Sage/Peachtree customer for 25 years... The last purchased software I am still using is Sage Peachtree Complete Accounting 2010. Would the data from 2010 Peachtree be able to be imported to Sage 50 Pro Accounting? Would I still be able…

Good day, which report can I use for a schedule of the employment tax incentive calculations per employee indicating their names, ID numbers, age, number of hours worked for the month, remuneration and the ETI calculations for the period under verification…

Hi there, Is there a way or tab on the Payroll system to generate a mock payslip for a possible new employee?

Hi, please assist with an option that will allow me to do a full system back up before rolling over to the next period, there seems to be numerous loses of information whenever a rollover is made. thank you

I have been asked to change my payroll submission from our proprietorship business to our parent company corporation. Business ends Dec 31 and corporation ends Sep 30...I create payroll manually in Sage and therefore I am wondering how to print off all…