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  • Why are customers alerted when the system is down and when it comes back up?

    Why are customers alerted when the system is down and when it comes back up? Saturday 03-11-2023 was an unexpected outage and we all were left hanging with no support or acknowledgement. Customers we need to demand better than that from Sage.
  • Erradic termination of webclient sessions after undefined times of user inactivity.

    Running Sage X3 V12, we are facing problems on all browser and computer platforms: while having open a user session running on any browser or network, useres get kicked out suddenly after a certain inactivity with varying duration. After cklick message…
  • Continuing problem with workstation opening

    I have Sage50 2021 installed on my computer. I have no issues. However, the workstation (and we have enough licenses) is constantly having problems either opening Sage or getting error messages in the middle of an operation. They sometimes get the error…
  • Sage300 runtime / Database error Operation = Get

    Our Sage users constantly keep getting there errors throughout the day spontaneously * Database error (operation=GET . error=****) [Microsoft] [SQL Server Native Client 11.0] Communication Link Fail. Please refer this error to your database administrator…
  • TMP files not deleting automatically, disrupting reports.

    Hello everyone, I'm the IT admin for a small company that uses Sage 100 2017 Advanced. We upgraded to a new server in October and installed the new release on the server and workstations. I'm not very familiar with Sage itself, so pardon me if my question…
  • Sage 100 works, and then it stops working. No valid servers found or Sage 100 ERP is not set up properly

    We have Sage 100 installed on a remote desktop server. It's been working for a couple of months, now every 2 or 3 days, the Sage 100 client stops working and I get one of two errors. It says either "No valid servers found" or "Sage 100 ERP is not set…
  • User has issue - OLE Dispatch Error: m_scError:266744(0x000411f8)

    We have a user here who just upgraded to a Windows 10 laptop. She'd been getting random errors since then, which we thought were fixed by reinstalling and allowing Sage500 through Microsoft's builtin screening tools (and setting the SQL settings in ODBC…