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  • Windows authentication - Invalid windows user

    Client migrating to new server, Winsows 2019 with Sage 300 2020. Existing server is Windows server 2008, running Sage 300 2016. On the old existing server, Sage uses Windows authentication for many users. On the new server, when I try to change the…
  • How to export and import X3 Syracuse Setup like Roles, Groups and Global users, Teams etc.

    I was trying to do a coverage installation of P21 to upgrade from P16, I did it with my demo environment and kept the snapshot of P16 in my VM. After installed all components and validated the SEED Folder, it ran all right except one thing, ALL MY Syracuse…
  • New Chart of Accounts for an existing Company

    I created our registered charity in SAGE but I skipped the step to import or use the default chart of accounts when using the Wizard. Now it appears that I have to create every account individually or create a new company to be able to use the Wizard…
  • I am trying to create Fixed asset, following error occurred

    I am trying to create Fixed asset, following error occurred. help required. Fixed Assets>Fixed Assets> in the field Accounting code>ITEQP ITEQP The Co. fixed asset account associated with the accounting code is invalid or its nature is incorrect
  • Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Packaging Consumption in Work Orders

    I'm looking for ideas as to the best way to consume packaging in work orders. We sell products in various packaging....totes, drums, pails, etc. Currently the packaging is relieved from inventory at time of sales invoicing.....packaging codes are…
  • Business partner settings

    Is it possible to limit a business partner to a company ? E.g. allow issuing an invoice for company #1, but block it for company #2.
  • Error in the console,while doing the configuration after upgrade from version 11 to version 12

    Hello, We are upgrading the system from version 11 to version 12.We referred easy upgrade http://online-help.sageerpx3.com/erp/12/public/getting-started_quick-upgrade-guide.html link for upgrade process. The architecture of the system is multi-tier…
  • ORDER ENTRY - PO NO. FIELD FORCES CAPITAL LETTERS

    FormerMember
    FormerMember
    Is there a way to disable the forcing of capital letters in the PO no. field within order entry? We have a partner who sends us PO numbers that contain both capital and lowercase letters. When we transmit through EDI back to them the information is…
  • Fixed assets - Partial VAT on expenses

    Hi all, The assets are created through Purchase invoices where the expense and a partial VAT is posted in the same FA account. For example: However, this full amount is not considered in the expense: In order to solve the amount that is…
  • date formatted to YYMMDD

    is there a way to formt the date so it show 190531 so that would mean May 31, 2019? I need it formatted this way since the import template is storing the date in this format. Thanks, Chris
  • Getting incorrect tax name for given tax code after Sage 50 2019.1 Update

    I have Sage 50 Canadian Accountant company file and following setting are configured in it. HST tax name is setup Tax code H is setup and mapped to HST Tax name For Receivable accounts , Tax code H is setup for new customers sales …
  • Allow user to change their own password.

    Using BCEM v11 patch 10. Users are assigned the USER security profile. The User Menu Profile has been created with the Usage > Users > Password Change. (MTDI > MUSER > PASSE) Functional Profile is set to the User Menu Profile, and PASSE added to this…
  • Integration with MS Office: The object does not accept the property or the 'getLanguage' method // El objeto no acepta la propiedad o el método 'getLanguage'

    Hi There, I am trying to integrate Sage x3 v12 with MS Office, and I am facing the error below, when setup the datasource: Cannot read property 'shortDate' of null --------------------------------------------------------------------------------------…
  • V12 Personalization and Menu Import

    Hello, I'm working on publishing the X3 folder for V12 and I'm at the stage where I need to run the Personalization and Menu Import. When I run it, it fails very quickly with this error. Has anyone seen this before?
  • Attach pictures to sales invoice - several pictures at once.

    Hi there, I have been attaching images in sales invoices in the Attachment section of the Invoice record, it takes time to do but in the long run when we have more images then one. Question: When attaching the Images I have to do them one at a time…
  • Can you prevent AP / AR from using certain accounts?

    Is there a way to prevent AP from using revenue accounts and a way to prevent AR from using AP related accounts?
  • Error on Setup > User - Pilot FOLDER

    Hello all, When I am in the PILOT folder trying to access Setup> Users, "GESAUS" function, the system presents this error: Error only on PILOT folder. I'm using Admin user, this started happening after validating the menu in the function…
  • Setup workflow for failed imports

    I am trying to setup a workflow for failed import but can't find the correct condition. I managed to trigger my workflow for each import (event type Import/export and Operation IF) but I can't find the correct condition to trigger the workflow only…
  • HOW BEST TO SETUP CHART OF ACCOUNT

    I have a serious challenge in determining the best approach to this issue. A group called T has 3 sub groups called I,S,H respectively and they are into 3 different types of business.(advertising,security and digital board sales). Sub group I has…
  • selling price of items excl tax/ incl tax

    FormerMember
    FormerMember
    Hello, please i have a question, I created more than 4000 product with the parameterizable file, and I put the price in incl tax and the problem sage considers it as a price in excl tax and it adds VAT again. is there a way to define at once that the…
  • OE shipment is not posting GL entries if Invoice option is unticked

    Hi, The OE shipment entry is not generating GL entries if the invoice tick box is unselected. If Invoice option got selected, then invoice entry and GL entries are being posted to respective modules. How do I set the system to allow to post the GL entry…
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...