Browse By Tags

  • Help Centre and the Sage Knowledgebase

    All the answers you need, 24/7. If you need help with your software, we have all the answers in the Sage Help Centre. You can find your answer by using our quick search or explore popular topics. Read guides or watch videos, whatever works best for…
  • Help Centre and the Sage Knowledgebase

    If you need help with your software, we have all the answers in the Sage Help Centre. You can find your answer by using our quick search or explore popular topics. Read guides or watch videos, whatever works best for you! You can access the Help Centre…
  • Help Centre and the Sage Knowledgebase

    All the answers you need, 24/7. If you need help with your software, we have all the answers in the Sage Help Centre. You can find your answer by using our quick search or explore popular topics. Read guides or watch videos, whatever works best for…
  • Help Centre and the Sage Knowledgebase

    All the answers you need, 24/7. If you need help with your software, we have all the answers in the Sage Help Centre. You can find your answer by using our quick search or explore popular topics. Read guides or watch videos, whatever works best for…
  • Help Centre and the Sage Knowledgebase

    All the answers you need, 24/7. If you need help with your software, we have all the answers in the Sage Help Centre. You can find your answer by using our quick search or explore popular topics. Read guides or watch videos, whatever works best for…
  • May Support Bulletin now available!

    The latest edition of your support bulletin is now available . Packed with hints and tips to help you get the most from your software, why not have a quick read today? Topics include: New release coming soon...what's included? Customer invoices…
  • No support from Sage

    I have been struggling immensely to get Sage to respond to my queries I have sent dozens of emails, made dozens of calls but Sage just does not care about it's users!! My trial balance has not been balancing and I am unable to fix this as it is a system…
  • March Payroll Support Bulletin - Out now!

    The latest edition of the Support Bulletin is now available . March topics include: National Minimum Wage What's new in 2022 Bike to work scheme Emailing employee payslips Correcting mistakes Sage City - Your online community Free Sage…
  • Security Vulnerability fix for CVE-2018-8269? ('Microsoft.Data.OData' Denial of Service Vulnerability)

    Sage 50 appears to be using an older version of microsoft.data.odata.dll in it's latest release (2022.2), which makes it vulnerable to a Denial of Service attack. Is there any plan for an upgrade to v5.8.4 or higher? Location: c:\program files (x86…
  • Switching from Quickbooks to SAGE

    Yesterday I bought Sage 50 CE >> Switching over from Quickbooks where I have one customer billing address and multiple ship to destinations. How does one set up customers like Sysco (DC orders; bill to Western h/o; ship to DC) ; Amazon,COM; Amazon.…
  • Processing of sick leave for wage employees

    The weekly employees are setup with the working days as per the below screenshot: Monday to Thursday they work 8.5 hours per day and on Friday they work 6 hours. I processed sick for a Friday as per the screenshot below: When I process sick…
  • Adding a user

    I am trying to add a user on an account but when the notice is emailed to them the link says it has expired even though I had just sent it. Does anyone know the workaround for this?
  • Change Sage ID email, update Sysadmin email

    I have a new email address so I would like to update my sage ID email. I would also like to update the email associated with the sysadmin on multiple files. I have seen posts where people have said the only way to change the sysadmin email is to send…
  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you. Discover simplified guides, support hubs and much more, so everything you need is just one click away! Read more >…
  • New Help Centre - You spoke, we listened......

    As a direct result of your feedback, we're really excited to tell you about a fantastic new Help Centre we've created just for you. Discover simplified guides, support hubs and much more, so everything you need is just one click away! Read more >…
  • Free - live - 50cloud Accounts webinars

    Our weekly webinars help you to discover more efficient and effective ways to use Sage 50cloud Accounts. The sessions are free to attend, run each Wednesday starting at 2pm, and last approximately 30 minutes. In addition to watching the live demonstrations…
  • Troubleshooting assistance and step by step guides for known errors

    Good Day community, Do you need help resolving an error in your Sage 50cloud Pastel Accounting software? We have created the following interactive infographic with links to our step by step KnoweldgeBase articles to assist you in solving these known…
  • Top 10 trending topics - July 2021

    Good Day community, Want to keep up to date with the latest solutions to currently trending issues or just want to know how to process a specific function? Click Here to view out interactive info graphic with step by step KnowledgeBase Articles…
  • Intercompany accounts

    I need help. We are currently working with 2 companies in Sage. One (Company A) where we record all company expenses and revenues and one ( Company B )where we enter all client expenses and transfer that to main company each month using an intercompany…
  • Have you visited the Help Centre yet?

    The Sage Help Centre can help you, and your clients, get the most out of your software, stay ahead with trending topics and find answers to 1000's of questions in the Sage Knowledgebase. Take a look >
  • How do I use the educational demo in sage if the data will not upload once I open the _Demo company?

    I have been struggling for 2 days to get Sage Pastel working on my PC. My computer knowledge is above-average and I am able to do more complex problem solving and was able to get the program to run even though I received several errors previously, up…
  • Popular articles in the Sage Knowledgebase this week

    Check which customer invoices are due this week Check supplier invoices due this week Create a custom alert for a customer Check for duplicate transactions UK VAT Return label changes in April 2021 Help us drive improvements. If you find an…
  • Sage Support

    Has Anyone Had Issues With Support? I am trying to migrate from Sage 50 to the Cloud. Simple, eh? I should preface this by noting that I have been using this s/w since it was Bedford accounting - around 1990. Who's on first? The chat and phone…
  • Moving customer invoice issue

    Hi, I've recently moved a customer's outstanding invoice from one customer account to another - the issue is that in the original customer account the invoice has been marked as cancelled and is no longer showing as outstanding (as expected) but an…
  • Q&A Live - What's on....

    Sage Q&A Live is our award-nominated support channel. During the session, you'll be able to ask any question you need - whether it's advice, technical support, demo requests, or general information. We've updated the timetable for our Q&A Live sessions…