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  • HMRC Server Generated error

    You may see a 'HMRC Server Generated' error if you use the IR Secure Mailbox. This is currently under investigation with HMRC, please try again later.

  • Communicating with HMRC

    Did you know the IR Secure Mailbox is a great way to communicate with HMRC through your Software? All you have to do is enter your HMRC user ID and password into your software. You can then receive various different forms, which you can use to automatically…

  • Mass Update of P6's etc. from IR mailbox

    We have multiple payrolls using one PAYE ref across different systems. There are over 3,000 workers across all with 250 of those on Sage. Sage is the only one that doesn't mass update the HMRC notifications from the HMRC mailbox. It takes an age for me…

  • HMRC Mailbox Service Not Responding

    Good morning I am trying to connect to the HMRC Mailbox to download new P6s etc, however it is not connecting, I get the following message: "It has not been possible to retrieve data from your HMRC Mailbox. An error of the following type occurred…

*Community Hub is the new name for Sage City