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  • Receivables

    I'm looking for a report that shows me the current contract dollar amount and how much we have been paid for that particular contract.
  • Check Customer Balance while Backdating

    My company has two departments, the main account dept are doing a process called Backdating. While they do this, another department is doing customer lookups for their current balances. The issue is when the main Account Dept is doing the backdating;…
  • lines in a sales order invoice doubling

    I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path sales order, main, invoice data entry the GL detail report that I printed early May for our April rebill, as well as the latest…
  • AR Invoice Adjustment not reflected in GL

    Hello, I posted an AR invoice to the wrong customer, so I went back in to Invoice Data Entry and adjusted the invoice to 0, using the same miscellaneous item codes. I then posted the invoice to the correct customer. The two GLs involved are only showing…
  • Deposit payment

    How to enter a deposit payment without applying an invoice?
  • How do you record a merchant account chargeback?

    I tried searching for answers to this issue, but was surprised to find that nothing addressed this not uncommon issue. We had a customer that was invoiced for a purchase and paid with a credit card. It turns out it was a fraudulent credit card. Recently…
  • Entering beginning balances

    Is there anyone who can tell me the order of modules used for entering beginning balances? I know that this is something that my consultant or business partner should help me with, but they will not respond to any of my emails. I need to get an existing…
  • Reconcile with Style!

    January is over and hopefully you've got your W2s out the door to your employees! Next up on many clients "To Do List" is reconciling their General Ledger and other financials. A great resource to aid you in reconciling your data/reports, are the following…