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We received the Zepto cryptoware from a lovely e-mail and it hit us hard. After wiping and restoring a backup we are still having trouble printing checks and the invoice formats were all erased. Luckily all of our data is in there still. The IT guy is…

Yesterday, I decided to update to the latest version of Sage 100 Contractor (version 20.2.35.0) When I went to Upgrade the database I was denied permissions to access folders (yes, I was logged on as my system admin). After two unhelpful hours on the…

Is there any documentation outlining what needs to be backed up for Disaster Recovery? SQL backups are done, but what happens if the server is lost? What steps can one follow to recover a system having only the SQL backups?

I just installed Sage 50 2015 Pro. Until now I have been using Sage 2012 Pro. I'm having problems using my existing company file in the new version: It seems that Sage 50 2015 Pro is having problems connecting to the 2012 Pro version's company file…

Hello again SAGE Citizens. Today I'm going to talk about something very important. The absolute need of good backups. This is one of those things that we all know, (like you should check your oil every week or so, or you should change the filters on…