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Good day- your email servers remain a HUGE problem!! We all know we have to tell clients to please save our contact details and their servers must whitelist the addresses and our domains must add SPF records, check / uncheck boxes under company settings…

Hi, Does anyone know how to / if it's possible to rename custom-designed invoice templates (built using the Custom Layout Designer Add-on)? I don't see an option in the layout designer other than save as, & you can't do anything except select from a…

Support, please escalate this to your development team: At around 15h00 today (27/01/2022) someone pushed a button and activated multi-currency features for everyone, or removed the incorrect restrictions in the back end. This means that many / all…

ISSUE: I have just processed 6 x Recurring Customer Invoices under "Draft Invoices". I did this by viewin the draft invoices and selecting "Process Tax Invoices". The "last run" date is now 01/09/2021 and they have disappeared from the "View Draft Invoices…

Hello! I know that the sales invoices and quotes need to be 'secured' for editing purposes, but more and more clients are signing electronically and obviously the encryption doesn't allow for that. Just want to know if this is a query you have received…

The dreaded message we've all come to know and despise: We are sorry to have to tell you this, but you have just experienced an error. Having intermittent trouble accessing the following from 17h00 today: Customer Tax Invoice list Banking Transactions…

Is anyone else getting multiple errors when trying to capture on Sage today? "We are sorry to have to tell you this, but you have just experienced an error." "Access denied" And extremely slow to load. Are we in for anther round of downtime…

Good day, I am editing my invoice/quotes on custom layout designer version 18.0. I would like to ad or select my exclusive selling price per unit. (No vat) But it keeps putting the price in with vat. What am I doing wrong?

Hi There! Please excuse if this has been asked before. We are a consulting firm and are required to include a lot of detail in our descriptions in our invoices to clients as it details what consulting work was performed. We are finding that the 100…