Browse By Tags

  • Sage 50 Professional or Sage Intacct?

    We are currently running Sage 50 Proffessional, looking at possibly moving to Sage Intacct. Looking for users that have made the move to let me know what their experience of the move and actually using Sage Intacct has been? Thank you Amanda Thom…

  • Email change

    How do I change the sign in email address please? I have been into settings however this doesn’t change the sign in email. steve b

  • Transfer of accounting and payroll to SAGE

    Dear Sage I am hoping to find out some information to help move my accounting, payroll and project costing into the 21st century ! Currently my company uses a system by Integrity, which we have found to not only be overly expensive, but very difficult…

  • system back up

    sage accounting plus cloud, how do i back up a set of accounts onto a memory stick for my accountant, thanks

  • Community Hub – Community Support

    Hi everyone, I’m Andy, and I'm the moderator for Community Hub. It’s fantastic to see you’ve engaged in our Business Advice forum sharing ideas and best practice! Did you know, we have a support area which features forums for a range of Sage products…

  • Deborah Meadon

    Hi I haven’t been able to get on to this I can find a link i registered last week is there a recording you can send ? kind regards Kate Williams

  • FYI: It is NOT entirely possible to backup your companies & security is very difficult

    We recently needed to move our entire program SAGE & all associated data to a new server. We were very surprised to find that there is no way to migrate to the new server without losing all the users and BOTH the "system level security" AND the "company…

  • Has anyone had to pivot in response to competition?

    Hi Everyone I was wondering what if anything have other business owners had to action in response to competition. Thanks Paul

  • Sage 50 Customer Order Form Plug In

    Hello, I'm looking for a solution to streamline our ordering process. Specifically, does there exist a plugin or software that allows customers to fill in an order form, which then automatically imports the data directly into Sage? I'd like to eliminate…

  • The importance of empathy and emotion within Customer Relationship Management

    I discussed in a previous article " Holiday Lessons in Customer Experience " that I have been reflecting on my experiences as a customer during my recent summer break away from the office. I was deeply surprised at how service varied between different…

  • Holiday Lessons in Customer Experience

    I am convinced that experience is the starting point for any learning and I believe that this is particularly true for anybody interested in CRM and the service provided to customers. This is down to the unavoidable fact that everyday we are all customers…
  • North America Announcements, News, and Alerts

    North America Announcements, News, and Alerts

    We post all the latest news here - including updates about your Sage solution. Select your Sage solution below: Nous publions toutes les dernières nouvelles ici, y compris des mises à jour concernant votre solution Sage. Sélectionnez votre produit…

  • Feeling the love: how to build a lasting relationship with your customers

    Valentines Day is just around the corner. Whether you love it or loathe it, it’s a time of year when our thoughts turn to love and relationships. And that applies to businesses too. With costs to get a new customer up to seven times higher than it is…
  • Additional Sage Intelligence reports to boost your business

    Additional Sage Intelligence reports to boost your business

    How would you like constant access to a library of additional reports? The Sage Intelligence Report Utility allows you to select the reports you like and automatically imports them into your Report Manager. All you need to do is download and install the…

  • Sage forcing us to pay for annual subscription

    Wow, I just learned that I am being screwed in a major way by Sage's new approach in regards to pay services. I used to buy the Sage software every 2-3 years. We did not mind not having the latest version since we are a VERY small business of just 2…
  • New Team Training Manager role in Sage University

    New Team Training Manager role in Sage University

    Organizations that get the most out of their software are those that take advantage of training for both new and seasoned employees, but keeping track of who has taken what course can feel like a full-time job in and of itself. We’d like to help! …

  • Estimator / Project Manager Position

    South Bay Landscape Company is currently seeking a qualified Special Projects Estimator/Project Manager to join our team. This position requires an understanding of the complete bidding process of landscape installation or renovation of projects along…

  • How to launch a new product or service with a positive customer experience.

    Part of getting ready to launch a new product or service should be taking a look at the customer experience. Launching with a good customer experience can help ensure the success of your product or service. Take a look at the product or service you…
  • The Lost Art of Gratitude

    The Lost Art of Gratitude

    Let me start off by asking: When was the last time someone complimented you? Doesn't it feel great to be complimented on something you did well? Now when was the last time you complimented someone on something they did well? Continue reading and it will…

  • CX Thought for the Day

    Sometimes we get caught up in our own Sage CX world. Many times we feel frustrated in our daily jobs. I recently had the opportunity to visit the CX group at Delta Airlines. So airlines is fresh on my mind when I learned about the Germanwings Flight…
  • Customer Experience Cheap Thrills

    Customer Experience Cheap Thrills

    Sometimes in life, it is the little things that re ally matter. It is no different when it comes to Customer Experience. The Hilton Garden Inn’s team in Beaverton, OR has that figured out. It was the week after Thanksgiving. Do I really have to I travel…

  • Creative writing tips help reduce the fiction in your customer journey maps

    What’s the best way to map a customer journey? Watch a customer take the journey. You’ll see exactly what the customer sees and does. But what if you don’t have a customer handy? Well, you could map it yourself. You’re pretty smart, right? You and your…

  • Emotional customer journey mapping

    FormerMember
    FormerMember
    Emotional customer journey mapping Using Customer experience journey mapping, companies are gaining insights about their customers' processes, needs, interactions, and perceptions throughout their relationships with them. Major companies are realizing…
  • Are you Customer Experience (CX) ready?

    Are you Customer Experience (CX) ready?

    What does it mean to be CX Ready? Is your product or service ready to provide the best Customer Experience? How do you know? How does your company track tasks related to CX Readiness? Whether your organization has 1, 10, or 1000 employees, customer…

  • Why Customer Experience? And how does it benefit you?

    Quoting Shep Hyken (author of Cult of Customer), “ Keeping customers happy is one of the most basic ingredients of business success. But these days, customer service is about far more than simply satisfying your customers; it's about delighting them with…

*Community Hub is the new name for Sage City