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  • Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…
  • Running a Crystal Report with a range parameter from Web Services using (CWSGPRTRT) Generic Print Report

    We have set up an outside App that calls the Generic Print Report (GWSGPRTRPT). You pass the report name, language, destination, and an array of parameter names and values separated by "~". We have gotten this process to work, but only if the specific…
  • What is This Number On Our Purchase Order?

    We have gone to the Crystal Reports and cannot for the life of us figure our what this number represents? It didn't change when I printed the PO (as in it would roll up one for each time printed), it also did not change when I added lines or modified…
  • (REPORTING) How to link invoice line items to GL Detail Posting?

    Hi all, We do most of our customer reports based off the GL_DetailPostings table. I have a few reports filtered to only show "SO" module transactions and I pull in some additional data from the InvoiceHistoryHeader table but now am being asked to…
  • Crystal Report Printing Error

    I have modified the Packing LIst to show a total of items being shipped per page. On my system everything works fine. It prints 8 lines per page and shows the page totals very nicely. On my clients computer it only prints 7 lines per page, but the page…
  • SQL Login failed error in Crystal Reports

    We just upgraded a client to Sage 300 2023 on their existing server. After the upgrade, printing their customized PO form prompts to enter SQL name and password. Even when I enter the correct credentials, it fails with "login failed" message. I thought…
  • Crystal Reports 2020 Database connection Error

    Have a client that upgraded from Sage 100 2019 to Sage 100c Advanced 2023 PU1. They run several reports outside of Sage using Crystal Reports Writer version 2020. They can run these reports with no issues some of the time, but then later in the afternoon…
  • T5018 (CPRS) Print Form Option No Longer Available To User.

    Hi Everyone, We seem to be having an issue with our A/P Vendor Reports. One of our users was able to run a T5018 form from the "Print T5018 (CPRS) Forms" icon on Feb 10th. Now when she goes to run the report the icon is no longer shown, along with the…
  • Sage 300 CRE GL system has a SOC 1 Type II report in which service auditors test the internal controls over Sage reporting

    Can we create a SOC 1 Type II report in which service auditors test the internal controls over Sage reporting?
  • Credit Card Receipt Confirmation Report Customization

    Hi, We're running Sage 300 2022. We just got Paya installed and did our first Credit Card transaction. I'm still fairly new to the usage of Sage and Crystal Reports. How do I customize our receipt confirmation report to include Order Number or an Invoice…
  • What is the recommended version compatible with Sage 300 version 2021 and moving forward ?

    We are currently running Sage 300 version 2021. We are looking at buying a Crystal Reports license. What would be the recommended Business Objects (Crystal reports) to buy ? I would have preferred the 2021 version of Crystal Reports but l am not sure…
  • Crystal Report Page Layout not previewing any width greater than 8.5"

    I created a Sales Report in Crystal Reports 2016 that has 20 columns of Summary and then those 20 columns have sub-reports that I have linked to provide the Details by simply clicking on the hyper-link of the Sub_Report name. I added the Sales Report…
  • Is there a way to build a Purchase Order Report to include the "Ship to" name?

    We need to retrieve Purchase Order details to include the PO # and "Ship to" name. Can this be done with canned reports in Sage 300? My searches have come up empty. We have intelligence but not Connector. The Purchases Master report doesn't appear to…
  • Error in File OELABEL ... The table could not be found

    Hi Citiers, I have searched around and and followed all the tips found here there there with no uck. I decided to knock on your door to check if you have any solution, hint, tips and a clue on how to debug this error. We got an Windows Server…
  • Crystal report Issue

    Created a custom crystal report for client with Date from and Date to and customer number as parameters in order for sending all invoices to a particular customer for a specific month or range of dates. The custom crystal report on the sage server…
  • Print SO Line Number on Packing Slip & Invoices on crystarl report

    Hello Everyone, Looking for a little help on how to print the sales order line number on Packing Slips & Invoices. We are finding every time a partial order is shipped the line numbers are renumbered starting at one based on the remaining lines…
  • Custom Crystal Report printing differently

    We use a custom crystal report for our AIA type billing. Previously the items in the ITEM NO. column printed in the order that they appear in the Contract (which is correct). Recently certain items are printing seemingly randomly out of order. We did…
  • Parameter Prompting for Labels

    I am using Sage X3 V11 with Crystal 2013 to create a new label. Is it possible to prompt for report parameters when using the Print Stock Labels function? I am hoping to enter values for the label that are not currently stored in Sage as parameters.
  • Commitment Count - Total & Unique

    Is there a canned report (or a canned report that would require minimal manipulation) to determine the total count of commitments that were issued in any/all jobs over a given period of time? We're trying to determine: 1) How many commitments were…
  • AR Aging Report with Description in Crystal Reports

    Hi, I wanted to add "invoice transaction description" into it original report file ARTBAL.RPT using Crystal Reports. But there is no description field found from it existing table in this report. The field that I want to add is in table AROBL.DESCINVC…
  • How to print petty cash statement

    Hello, I want to use the report "Bank Account in Ledgers Report" for petty cash accounts as well. While printing the report under parameter section, i can see the petty cash accounts but when i click on bank selection it says record does not exists…
  • Report Manager Popup Window that says "unable to load report"

    when attempting to add a new crystal report to Sage300 Report Manager, receive a warning message in a Report Manager Popup Window that says "unable to load report". what does this mean?
  • Information on fields from Wrk tables? Needed for Knowledge Sync.

    Hello, I'm looking to re-create a Crystal report so that it can be run by Knowledge Sync. I initially wanted to just use the report provided by SAGE, but it looks like I can't use this report as the information the SAGE report pulls is only generated…
  • Can you view the last time a report was used in Job Cost?

    I'm wondering if Sage 300 16.1 keeps track of the most recent time a report was used. The last guy who managed them never deleted anything so we have reports that are as old as dirt. I was wondering, instead of asking every person individually what they…
  • SQL Password Prompts in -some- custom reports and intermittently Sage Inteligence

    Hi Everyone, Our company has ~20 custom reports setup in Sage 300 as well as a handful of Sage Inteligence reports created by our finance team. Recently, 2 of the custom reports have started prompting for SQL login credentials at the same time Sage…