Browse By Tags

Hi there, I posted a misc receipt for 2500$ from a new customer, found out later that the customer overpaid by $1000. The person already got refunded in AP. I can't post the credit note in AR to the invoice that's been posted($2500), so I posted it…

When entering an ROA the first time, it was posted as 'pay later', when I went back to adjust it to a check like it originally was, it says " cannot be adjusted as payments has been made already" or something like that. I looked up what to do and it…

I created a Service invoice to an insurance company, which includes a negative line, where the policy holder's excess has to be removed. I now need to create a Credit Note against that invoice but it won't let me because of the negative line. I get this…

Hi all! We received a credit note from a supplier and I recorded it in the system without issue (or so I thought). Now that I want to use the credit note to "pay" invoices, I seem to be having an issues with the left over amount disappearing. CN amount…

Hi, everyone. I paid money to the supplier for the service. A month later, the vendor was unable to perform the service on this invoice and mailed me a check for the full amount of the invoice. I need to deposit this check into the Funds to Deposit…

We are using Pastel SDK on Pastel 19. I can import invoices (document type 3) using SDK and can import Credit Notes (document type 4) using SDK. The customer uses Open Items to allocate payments / credit notes to one or more invoices. Does anyone know…

Hi, I got a credit note from a vendor. I booked the vendor credit note in AP. Now I received the payment from the vendor on the bank account How do I post it?

Issue: When creating Sales credit note, you get the error below: 2 3 (Error) : Table : CPTANALIN [CAL] Key : SID 0 SINNABXXXXXXXXXXXXXX Record already exists Transaction stopped 3 3 (Error) : 3Table : CPTANALIN [CAL] Key : SID 0 SINNABXXXXXXXXXXX …

Hi all! im a bit disapointed! After some research i bought Sage 50 Premium Accounting and installed it but some features are not working here you can see a feature list for the product i bought : https://help-sage50.na.sage.com/en-ca/core/2023/Content…

I have received two credit invoices from a supplier, we entered them into Sage 50 using the payables Credit Note option. When we look at the credit notes they show properly as negative dollar amounts, but when we run an Supplier Aged Detail report they…

Hi, I would like to know if it is possible to add another line field (grid column) that has a drop down list with reasons for a credit? For example if a customer returned a damaged item, the line would have a drop down option to link it to "damaged".…

My text book shows to use the credit note feature, but I am unable to use any form of credit/ debit note. In the Sales journal when switching from invoice to credit/ debit note, it wont select and defaults back to invoice. Clicking the Sales invoice arrow…

Would it be possible to show a minus sign on credit note values? This would be helpful to our customers to help them clearly identify if the document is a credit note, rather than an invoice. Thank you for your input

Using Sage300 2020 - SAMINC a credit note was created for vendor 1350. The related GL journals seems a bit strange to me. See attachment. There are 5entries for the payables account, Why? https://drive.google.com/file/d/1Uck4Gtx_mNkBP2ctxkg7ZGDI9AV…

hi There Looking for some help here on loading a credit note where some lines are inventory items and others need to be loaded as GL Account entries. We have been in touch with SAGE sdk support who sent us this: //Order detail for stock Line…

Our previous bookkeeper did not reconcile our accounts properly so now under the banking tab, I have balances that do not match what is in the bank. Most of the transactions are from 2015, I am wondering what is the best way to clear these amounts from…

Good afternoon. We have a customer (A) who has recently been bought out. The new owners (B) also have an account. A has a credit on their account of £332.83 so B has applied that to their balance of £490.10 and just paid the remaining £157.27. Is there…

We are using Chargebee to generate our invoices for all recurring customers and we want to import the invoices’ data from Chargebee into Sage 50CA. Any suggestion on how to execute this basic accounting process? Thanks in advance

Trying to figure out an easier way to match credits to invoices. Any help?

Hi, What is the best practice to record Supplier Credit Note. Secondly, how to apply the Supplier Credit Note to Invoice.

Looking for some direction please. I have a client who was to attend an event and paid the invoice in the current fiscal year. Because of Covid the event was cancelled. The event refunded 1/3 of the payment (direct deposit into bank account) and has…

Upon trying to apply a partial Credit Note to a purchase invoice (of lower value) it seems I am not able to keep the remainder of the Credit Note but it has debited the whole remainder into my bank account. I used the Payments window and selected the…

I have some refunds to enter in two parts ie the refunds will take place at 2 different dates. The initial invoice was either paid in full or partially paid by the customers. This is what I have done so far: 1. Invoice raised for £500 for Accommodation…