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  • Sage 300 2024 w/PU1 Sage 300 Cannot Connect to Signon Manager - Resolution

    Brand new install of Sage 300 2024 and PU1 on 2019 Server and 2019 SQL Server - not new workstations. Always have problems with the same 2 out of 6 workstations (all within 1-4yo) when it comes to Sage 300 workstation installs. I'm putting this out here…
  • Journal windows will not open Sage 50 Connect

    Hello all, I use Sage 50 canada connect. I find when I change locations or wifi's that sometimes some of my journals wont open. It's not that they've opened off screen, it's that they will so only a white box when I hover over them on the tool bar.…
  • sign in to shared company

    Trying to sign in to a shared company and keep getting this pop up message after entering my sign in info. "There is an error when connecting to the server. Please check your internet connection and try again" My internet is working.
  • Sage Trust Site

    We understand the importance of having access to your data at any time. There are times when the Sage Business Cloud Payroll Professional service can be interrupted due to scheduled maintenance or for an unforeseen service interruption. To keep you…
  • Sage Trust Site

    We understand the importance of having access to your data at any time. There are times when the Sage Business Cloud Accounting service can be interrupted due to scheduled maintenance or for an unforeseen service interruption. To keep you informed we…
  • Sage Trust Site

    We understand the importance of having access to your data at any time. There are times when the Sage Business Cloud Payroll service can be interrupted due to scheduled maintenance or for an unforeseen service interruption. To keep you informed we would…
  • Sage 100 run as service

    We are running into an issue where running Sage 100c 2017 as a service on a Windows Server 2012 R2 instance seems to have a connection limit where after a certain number of windows/connections connect, it will start throwing up errors, particularly the…
  • Sage50 Connection manager installed on Colocated Fileserver via VPN. File server Never sees the connections

    I installed the latest version of connection manager for the version of the app that we're using and the connection manager software never sees any users connecting and trying to access any companies stored on the shared drives. The service is started…
  • Sage Upgrade

    Hi, We want to upgrade one of our Sage databases to Sage 2017, while maintaining the other databases temporarily on Sage 300 ERP 6.0. The network will be same but different application and database servers. Will there be any major issues? Priti
  • Why is my client not connecting?

    That’s a very good question and one we often get from our customers. There are several reasons a client may not be able to connect; therefore, I’ve listed multiple items below that you can check for to ensure you have the correct setup. Is the Fixed…
  • Sage 100 2015 Standard randomly locking on terminal server

    One of our end-users recently changed from a physical 2008 terminal server to a virtual server 2012R2. Randomly during the day Sage 100 will lock up whatever they are doing. You're only option is to kill the task through task manager then log back into…
  • Upgrading MySQL Connector/ODBC from version 5.2.4 to 5.3.8

    I was going through and trying to update one of the servers we have and found an older version of the MySQL Connector/ODBC and was wondering if anyone has had any experiences with upgrading the ODBC Connector from version 5.2(a) to 5.3.8 for "Sage 50…
  • TimeSlips 2014 Local Installs Not Connecting

    Our timeslips 2014 has been producing minor backup errors since we had a power outtage. It got annoying so I reinstalled on the local machines to fix. Now when I open the program on both machines it opens but does not work. I can click on the menus and…
  • User has issue - OLE Dispatch Error: m_scError:266744(0x000411f8)

    We have a user here who just upgraded to a Windows 10 laptop. She'd been getting random errors since then, which we thought were fixed by reinstalling and allowing Sage500 through Microsoft's builtin screening tools (and setting the SQL settings in ODBC…
  • Accessing Sage 100 Contractor 2016 Database with Microsoft Access 2010

    How can the Sage 100 Contractor 2016 (version 20.4.51.0 or greater) databases be accessed using Microsoft Access 2010? I would like to link to the data source by creating a linked table. To do this I have created a Machine Data Source using ODBC in…
  • Sage & Orion

    Hi Support, We are using Sage 300 ERP 6.0 for our group of 3 companies. At present, we have one application server and multiple DB's and Terminal server for other 2 companies. One of the sister companies will be implementing Orion POS in the near future…
  • SAGE erp 300 2014 Inter city branches connectivity possible?

    Hi we bought SAGE ERP 300 2014 in may 2015 and from then we are unable to use and implement the product in our Courtney.after year long fight with our sage business partner we have successfully running the product on our head office and i'm not that…
  • [ProvideX][ODBC Driver][PVKIO]Logon Failed

    Okay, so let me start out by saying that I've searched these forums and Google for the last few days and while I find many similar situations, I still haven't been able to find a solution to my problem. I have setup linked servers in SQL and they have…
  • Sage 300 stops working on Windows 10 machines

    Upgraded a client to Sage 2016.1 from 6.0. 2012 R2 server, MS-SQL 2012. The client is complaining that they get an Error the Sage 300 has stopped working and closes. This only happens on Windows 10 machines, the Windows 7 machines don't have this issue…
  • Connection failure to host:[tcp]servername;xxxxx;NODELAY;STREAM - Link to KB Article No Longer Valid

    One of our clients recently started experiencing this issue. I searched and found the following link: http://support.sagesoftwareonline.com/mas/query/index.cfm?action=abcdetail&abc_id=210 which is supposed to mention a registry tweak to change…