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  • How long does an upgrade take from BW 2021 to BW 2023?

    This weekend i upgraded our systems from BW 2021sp14 to BW 2023 sp2. But how long did it take? My system is network of 15 desktops running Win 10 and Win11, on Server 2016 ( Dell T550 with RAIDed SSD drives ) all gigabit network connections Our…
  • After updating Sage 50 Premium Accounting from 2021.3 to 2022.0/2022.1, Sage no longer opens...

    Hey Sage team, first time post here on these forums. I have a computer that has Sage Premium Accounting 2021.3 installed on it and it works fine. It's on a fairly new desktop that is only a few months old. It's a Lenovo ThinkCentre M70s with an Intel…
  • Sage 50 2019 version installation

    Hello Can some one help me with 2019 sage 50 installation on windows please Thanks
  • Sage50 - "select an existing company" Setup Step

    I'm at the step in the installation process where is asks me to select and existing company, then follow the steps. I got to the final step where I had to click on START.SAI and then my computer got an error notification that said "Cannot open company…
  • Activation Key Code

    Hi there, I am having troubles with my registration info that was sent to me. The email that was sent to me from Sage regarding my registration info has errors and I cannot use the activation code. This is the info that was sent; Company name: Graham…
  • 2019 Premium - 2nd User won't activate

    Since Sage isn't willing to provide any sort of support, I need your help. We purchased the premium edition from Staples, have it installed on two computers (one acting as our server). We have it working on our server properly at this point with all…
  • SMTP Service Fails with BusinessWorks 2018

    Hello, I just installed a clean copy of BW2018 + SP 2 on a Windows 2008 Server which was used for email and IBM Lotus Domino servers. For some reason, BW2018 seems to be interfering with the SMTP service. Our email server stopped working. I uninstalled…
  • Installing Service Packs

    This is likely an obvious answer; however I want to confirm I understand how to install a service pack. What the documentation/videos have not been clear to me about is this: Do I need to install to the server first before installing to the clients? Does…