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How do you record a wire transfer from a customer in AR? In AP there is the selection drop down for Wire Transfer, but not in AR. I read if we use ACH/Credit Card, it doesn't post to BR. So do we use Cash and if so, how/where do we enter the long 15 digits…

Hello all, I'm attempting to correct a prior deposit to move it from an open credit to a lease deposit. The original receipt was voided and I created a charge for the lease deposit. When I attempt to receipt the payment against the lease deposit charge…

I have a client that bills once per month. I want to export the customers that have a checkbox I created that states yes, along with that month's invoice balance to auto-pay credit cards. 300+ customers need to be autopay a few days after the invoices…

Need to undo the Cash Receipts entry, but the Cash Receipts journal was posted. The Daily Transaction Register was not posted yet. Should we just finish the DTR and do a Reverse Cash Receipts entry or is there another way before the DTR is run?

A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side. Thank you.

Hello, We had a strange event occur a few days ago. For one of our batches, the Cash Receipts Journal processed all of our checks except for the last 4 in the batch. However, the full batch was posted to the General Ledger, and the full amount shows…

Hello, We are encountering the following error during cash journal printing. This happens on almost any cash receipt journal we try to print, I have only had one successfully go through. Help would be very much appreciated as I have no idea where to…

I am transferring Quick books entries into Sage contractor 100. We receive a check from a customer and enter it in Quick Books thru "receive payments" module which posts the payment to the customer invoice and then posts the transaction to an "undeposited…

I generated an invoice for a customer on December 10th and they paid for it immediately via CC ($3,316.91). When I go into their account, it's showing the invoice is both paid AND past due. When I click on the related transactions it shows the receipt…

How do I enter customer deposits to the liability account, then deduct it from their final bill to debit the liability? There dosen't seem to be an easy way to enter, apply, and deduct in billing or accounts receivable. I figured out how to enter a…

We previously did not use the AR module. I would like to use it now and have started posting all the previous invoices for certain projects. My question is if anyone has delt with this, do you have a good way to be able to show them as paid - when the…

Greetings, Not sure if I can explain this clearly but our finance team is having a problem with receiving a payment and the transaction not updating correctly throughout Sage. If I look up the invoice in Sage, I can see the invoice has a balance of…

I dont know what is going. All of a sudden my cash receipts is not showing as available for deposits in the bank deposit window. The bank deposit only displays up to June 6th, June 7th to December 31 is not showing as available to deposited. There is…

Hi, I posted same question under a different category, I tried to simplify it here. We currently receive thousands of payments (cash receipts) that need to be applied to open invoices as cash receipts payments from our customers; this is taking us forever…

If you want to enter a cash journal with gross amounts, you have to do this through the business partner module - which is quite complicated for a normal general ledger entry. You cannot enter gross amounts in the general ledger. Does anyone has the…

I am trying to apply a payment in AR receipts that over pays an invoice and I want the over-payment amount left in the customer account to reference the invoice number. Is there a way to do this in Sage 300 (version 2016)? thanks

What are the pros and cons of receipting to revenue (and entering a non-stock service item) vs. Prepayment?

CRE 300 allows applying the initial cash receipt (through Enter Cash Receipts) to the distribution level of an invoice BUT if you have a Customer Cash Receipt and at a later date are ready to apply, CRE 300 does not allow us to apply to the distribution…

We are on Sage 5.41, Can Multiple users enter a Cash Receipt at the same time with different deposit numbers???

I have one customer with an open balance and another balance with the offsetting credit balance. Is it possible to do a cash receipt and apply the two customer balances together so that both customers balances zero out like you can in SAP? This is a really…

When I enter in a Bad Debt write-off using the Cash Receipts Entry, The commission on that invoice (paid on paid) is recognized on the salesperson's commission report. How can I write off an open invoice without the commission being recognized?

Uploading payments into Cash Receipts without using Visual Integrator.

I'm a new user of Sage 100 ERP 2013 (v 5.00.8.0) and am trying to post cash receipts. I have a client using three checks to pay one invoice. I entered the first check fine, but when I try to enter the second check and apply it to the same invoice it says…